Nutrition Assistant II

About the Role

As a Nutrition Assistant, you will assist in delivering high-quality, safe, and efficient food services to patients and staff. You will prepare and deliver meal trays, assist with food preparation, maintain cleanliness, ensure food safety compliance, and interact with patients regarding dietary needs. Success in this role requires meticulous attention to detail, strong food safety knowledge, and excellent customer service to contribute to a positive dining experience.

Responsibilities

• Prepares and serves food within guidelines of menu and dietary requirements using required kitchen utensils and equipment.
• Maintains knowledge of recipe ingredients to respond to food allergy questions or requests.
• Follows healthcare foodservice industry standards, regulations, guidelines, and procedures, including monitoring and maintaining food temperatures during cooking, holding, and storage processes.
• Avoids cross-contamination of foods and adheres to personal hygiene requirements.
• Maintains proper labeling of food products and ensures storage of food, equipment, and machinery per regulations and facility guidelines.
• Follows organizational standards and guidelines for a high-quality patient and customer experience, ensuring proper meal portioning and aesthetically pleasing presentation.
• Provides service recovery efforts and escalates to leadership as needed.
• May be responsible for one or more of the following:
  • Following therapeutic diet modifications and guidelines, including allergy restrictions for all patient meal trays, nourishment, snacks, and supplements.
  • Printing, providing, and following production tools and/or electronic meal tallies/differentials for food preparation.
  • Explaining basic therapeutic diet orders and menus and responding to questions from patients and family members. Escalating additional patient nutrition questions or needs to appropriate clinical support team members.
  • Collecting patient food preferences and ensuring compliance with prescribed diet orders. Distributing food preferences to the kitchen for menu planning in a timely manner.
  • Operating electronic diet office software and tools following established procedures and protocols.
  • Navigating electronic health records to access patient diet orders and nutritional reports.
  • Performing general cleaning of equipment and work areas (e.g., cleaning the tray line, equipment, coolers, office area, and emptying trash cans).

Requirements

• One (1) year of food service experience (required).
• High school graduate or GED in general studies (preferred).
• Customer service experience (preferred).

About the Workplace

CHI Health Nebraska Heart delivers leading-edge services to Nebraska and northern Kansas. The network of offices and affiliated hospital-based clinics enables patients to receive timely care close to home. Nebraska Heart, located in southeast Lincoln, has dramatically reshaped patient care delivery. It features the largest staff of experienced cardiology and vascular professionals in the area, supported by a dedicated team of advanced practice clinicians, nurses, technologists, and staff committed to providing quality care and education during diagnosis, treatment, and recovery.

Pay

$15.67 - $22.14 per hour.