Nursing Practice & Professional Development Manager (Ambulatory)
CommUnityCare Health Centers · Austin, TX · 3 wk ago
Human ResourcesFull-time
About the role
The Nursing Practice & Professional Development Manager (Ambulatory) oversees the governance, standardization, and advancement of nursing and medical assistant (MA) practice across ambulatory care sites. This role ensures alignment with evidence-based standards, regulatory requirements, and organizational expectations.
Responsibilities
- Establish and maintain standardized scope of practice for Nurses and Medical Assistants across ambulatory sites.
- Lead the development, review, and lifecycle management of SOPs and SDOs to ensure alignment with evidence-based practice and regulatory requirements.
- Monitor changes in scope-of-care regulations and proactively update organizational standards.
- Serve as the subject matter expert for clinical practice, delegation, and scope-related decision-making.
- Define and enforce decision rights related to clinical standards within the matrix structure.
- Design and implement a standardized competency validation framework for nursing and MA roles.
- Partner with O&E and clinical leaders to align training programs with workflows, systems, and care models.
- Ensure onboarding and ongoing education supports safe delegation and top-of-license practice.
- Establish mechanisms to track, maintain, and report competency completion and compliance.
- Ensure alignment of clinical practice with regulatory and accreditation standards.
- Lead preparation and readiness efforts for audits, site visits, and compliance review.
- Identify and mitigate clinical practice risks related to scope, delegation, and documentation.
- Partner with Quality and Risk teams to address trends and implement corrective actions.
- Integrate patient safety principles into SOPs, workflows, and competency validation.
- Partner with Operations leadership to align clinical practice standards with operational workflows and performance goals.
- Support care model optimization, including nurse visits, standing orders, and team-based care.
- Develop and monitor key performance indicators related to practice compliance, competency, and quality outcomes.
- Analyze data trends to identify opportunities for improvement in workflows and clinical practice.
- Lead or support performance improvement initiatives tied to preventive care, access, and quality metrics.
- Ensure alignment of nursing and MA workflows with organizational goals and value-based care initiatives.
Requirements
- Deep knowledge of scope of practice, delegation, and ambulatory care models.
- Strong understanding of evidence-based practice and regulatory requirements.
- Ability to lead through influence in a matrixed organization.
- Strategic thinking with strong operational alignment.
- Data-driven decision-making and performance improvement.
- Effective communication, collaboration, and stakeholder engagement.
Qualifications
- Bachelor's Degree (higher degree accepted) in Nursing, Healthcare Administration, or related field - Required
- Master's Degree (higher degree accepted) in Nursing, Healthcare Administration, or related field - Preferred
- Years of experience with at least 2-3 years in ambulatory care - Required
- Demonstrated experience in clinical practice governance, education, or quality improvement - Required
- Familiarity with electronic health records (EHR) and clinical workflow design - Required
- Experience working in a matrix leadership environment - Preferred
- Licenses and Certifications: Texas Active Registered Nurse RN upon hire - Required
- Relevant certifications in ambulatory care, professional development, or quality upon hire - Preferred