Nursing Home Receptionist Weekends 8am

Wilson Healthcare and Rehab Center, located in Wilson, NC, is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who are valued and appreciated!

About the role

The Receptionist is responsible for providing superior customer service by acting as the first point of contact for all visitors to the facility. The Receptionist will answer incoming calls, direct calls to the appropriate persons, and handle mail distribution. The role also supports multiple departments by providing general office/clerical support.

Responsibilities

• Operate multiline telephone and paging system.
• Answer incoming calls, determine the nature of the call, and route the call to the appropriate party.
• Locate personnel by using overhead paging system.
• Greet and direct all visitors to the facility; ensure all visitors sign in and refuse entry if needed.
• Report suspicious behavior to the supervisor on duty.
• Respond to inquiries regarding job openings and distribute job applications to prospective employees.
• Receive, sort, and forward incoming mail; coordinate pick-up and delivery of express mail services.
• Report all resident and resident concerns to the appropriate department head.
• Maintain a list of all residents by name and room number, staff extension numbers, and key personnel.
• Handle sensitive information regarding residents and other facility matters with professionalism and confidentiality.
• Maintain an organized lobby and workstation, keeping it clean and free of hazards.
• Report all hazardous conditions, damaged equipment, and supply issues to the supervisor.
• Communicate and interact effectively and tactfully with residents, visitors, families, peers, and supervisors.
• Attend and participate in departmental meetings and in-services as directed.
• Respond to special requests made by residents, residents, and family members.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discounts
• Monthly gift cards
• Paid orientation
• Paid time off (PTO)
• "U earned it" bonus
• Same-day pay option
• Employee Engagement program
• Staff appreciation lunches and giveaways
• Company swag
• Annual raises
• Opportunities for advancement
• Birthday pay
• Tuition assistance for staff and dependents through a university partner

Pay

Very high no-frills rates.

Schedule

Per diem (PRN) weekends, 8:00 AM – 8:00 PM.