Nursing Care Assistant

About the role

The position involves providing daily services involving basic care for patients, processing physicians' orders, answering the telephone and intercom, performing a variety of clerical duties and clinical tasks as well as other assigned unit duties.

Responsibilities

• Proficient in using computer and software programs.
• Uses accurate medical terminology.
• Operates unit communication equipment.
• Follows Code Procedures.
• Adheres strictly to Infection Control Policy, with an emphasis on hand hygiene.
• Compliant with the attendance policy.
• Calls staff as directed.
• Transports patients.
• Collaborates with the team and management to develop cost-effective solutions and improve workflow processes.
• Participates in team huddles and check-backs to proactively manage changes.
• Maintains up-to-date documentation, charting in real time.
• Ensures documentation is legible, grammatically correct, and appropriately punctuated.
• Uses only hospital-approved abbreviations in documentation.
• Demonstrates competence in using all EHR and resource systems.
• Maintains accountability for the privacy of medical records and patient information.
• Works to resolve team conflicts professionally and offers to help others.
• Accepts team direction and remains open to constructive feedback.
• Adapts to changes in work assignments with flexibility.
• Supports unit goals, strategic plans, and participates in hospital initiatives.
• Responds to unit needs by adjusting schedules and covering shift shortages.
• Proactively looks for ways to reduce stress for self and team.
• Builds trust with customers by introducing self, actively listening, displaying positive body language, explaining procedures, and providing frequent updates.
• Anticipates and responds to customer needs, questions, and concerns in a timely manner.
• Performs observational and purposeful rounding.
• Utilizes communication boards in patient rooms.
• Promotes a healing and supportive environment through methods such as therapeutic touch/massage, music therapy, aromatherapy, maintaining a quiet space, eliminating offensive odors, and ensuring a soothing room environment (e.g., temperature and cleanliness).
• Communicates constructively and professionally in all interactions.
• Upholds Relationship-Based Care (RBC).
• Accommodates the cultural, spiritual and emotional needs of customers.
• Obtains and records vital signs and other measurements.
• Completes baths, skin care and personal hygiene (ADLs) including backrubs.
• Assures fluids and foods are available, assists with feeding activities and records patient’s intake and output.
• Assists with patient admissions/transfers/discharges.
• Sets up room for admission (including isolation rooms).
• Promptly responds to patient care needs, requests and call lights.
• Applies ice packs, restraints, binders.
• Obtains specimen collection as directed and empties appropriate drainage devices.
• Performs post-mortem care.
• Performs urinary catheter care.
• Assembles equipment and supplies in preparation for various diagnostic or treatment procedures performed by physician or nurse.
• Reports information and observations promptly to the appropriate nurse.
• Shares responsibility for preparation, proper use and care of equipment and supplies and for neatness and cleanliness of unit.

Qualifications

Minimum education required: High school diploma, or equivalent.

Minimum experience preferred: 1 year experience in an acute or long term health care setting.

For work-based learning opportunities, employee should have completed the requirements for graduation and provide a letter from their school that states this.

Licensure & Certification: Must be willing to obtain Basic Life Support (BLS).