Nursing Assistant (NA) - Central Staffing Office

Performs specific responsibilities under the direction and supervision of a licensed nurse, functioning within the framework of the NAI listing granted by the NC Department of Health and Human Services. Practices within the philosophy and goals of patient care services. May also be utilized in an Observer Role responsible for monitoring assigned patients for a specified time period.

Responsibilities

• Participates in Quality Improvement (QI) Activities:
  • Engages in problem-solving and resolution activities to identify opportunities for improvement.
  • Participates in data collection.
  • Employs safe practices, infection control, and adheres to fire and disaster regulations.
  • Contributes to cost savings activities.
• Participates in Education:
  • Attends and utilizes staff development programs and educational resources to meet unit or individual objectives.
  • Fulfills annual mandatory educational requirements.
  • Assists in the orientation of new staff and students, as delegated by the supervising RN.
• Follows hospital and unit-based policies and procedures:
  • Provides quality patient care.
  • Maintains familiarity with job description and legal implications of the role.
  • Ensures active NAI licensure/certification.
  • Builds interpersonal relations and communications by listening to ideas, opinions, and feelings of others.
  • Gives and receives constructive feedback.
  • Recognizes and intervenes in personal conflicts that may interfere with patient care or team relationships.
  • Works effectively in a team environment.
  • Demonstrates respectful behaviors and attitudes to foster communication and teamwork.
  • Seeks help and utilizes the chain of command appropriately.
• Makes unit, department, and hospital contributions:
  • Participates in unit goal setting.
  • Assists in the cost-effective use of equipment and supplies.
  • Under the supervision of a licensed nurse, provides direct patient care and completes delegated skills and tasks as ascribed by the NC Department of Health and Human Services.
  • Monitors patients for signs of escalating behaviors and alerts the nurse if the patient exhibits risk of harm to self or others.
  • Maintains the level of observation according to the patient’s plan of care and medical record orders.
  • Communicates effectively with the patient’s care team, including receiving reports and providing meaningful handoffs.
  • Documents accurately on established workflows within the medical record.
  • Provides hazard surveillance and reduces risk within the patient’s physical environment.
  • Engages patients appropriately in distraction activities as needed.

Requirements

• High School diploma or GED is preferred (or higher).
• NAI listing with the NC Department of Health and Human Services is required.
• Current American Heart Association HeartSaver or higher certification is required.
• De-escalation training (e.g., Non-violent Crisis Intervention or other program adopted by ECU Health). If not current at the time of hire, must complete within 90 days of employment and maintain without lapse. (Not required for Ambulatory clinical positions.)

About the Organization

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health. It serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. The medical center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation, and outpatient health services to a 29-county region home to more than 1.4 million people.