Nursing Assistant - Family/Internal Medicine

About the Organization

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

About the Role

Location: Methodist Physicians Clinic - Family/Internal Medicine, 680 E Fremont Medical Park Drive - Fremont, NE

The Clinic Nursing Assistant assists providers in daily activities such as preparing patients for examination, obtaining vital signs, phlebotomy*, assisting providers with entering laboratory and radiology orders, scheduling diagnostic tests, and making and receiving phone calls. Must be willing to complete training in phlebotomy.

Responsibilities

• Joint (Floor and Phone) Medical Home:
  • Maintain and update medical records and forms.
  • Complete tracking forms and follow up on missed appointments and procedures.
  • Assist Health Coaches by working patient lists and scheduling appointments as directed.
  • Provide patients and caregivers with preprinted health-related instructions from the provider.
  • Maintain work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms (99% compliance).
  • Transmit written prescription orders and medication refills according to department/provider protocols (99% compliance).
  • Provide appropriate age-specific care to ensure understanding and comfort level of treatment.
  • Complete Age Specific Quiz annually.
• Floor:
  • Prepare exam rooms and equipment to facilitate treatment and examination by setting up instruments/equipment and stocking supplies (95% compliance).
  • Prepare patients for provider exams by gathering data such as vital signs, height, weight, and reason for visit, and enter data into the medical record.
  • Transcribe patient-provided information into the medical record (95% compliance).
  • Assist providers by retrieving test results and medical records as directed (95% compliance).
  • Perform EKGs as instructed.
  • Perform phlebotomy with proper labeling, handling, and documentation of specimens (95% compliance).
  • Transcribe prescriber instructions for electronic order entry for laboratory and radiology procedures (98% accuracy).
  • Schedule tests and other appointments as directed (95% compliance).
• Phone:
  • Answer calls according to protocol (98% compliance).
  • Return phone messages according to protocol (98% compliance).
  • Relay test results to patients as transcribed by the provider.
  • Accurately complete pharmacy refill requests (100% compliance).

Requirements

• High School Diploma or General Educational Development (GED) preferred.
• Based on clinic need, Medication Aid Registry and completion of injection training required.
• Nurse Aide Registry at time of hire OR current experience working in the capacity of a nursing assistant OR enrolled in a nursing program required.
• American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
• Nurse Aide Registry (NAR) preferred.

Skills

• Knowledge of medical terminology and procedures.
• Effective time management and task prioritization.
• Proficient typing to capture or detail information quickly.
• Ability to provide caring patient care services.
• Critical listening skills to convey information effectively.
• Problem-solving and flexibility in daily activities.
• Ability to learn and navigate computer programs containing patient information.
• Strong verbal communication for positive interaction with providers, staff, and patients.
• Ability to follow written and verbal instructions/directions.
• Understanding of Health Insurance Portability and Accountability Act (HIPAA).

Schedule

Monday through Friday, 7:45 AM - 5:00 PM

Physical Requirements

Weight Demands: Medium Work - Exerting up to 50 pounds of force.

Physical Activity:

• Occasionally Performed (1%-33%): Climbing, Crawling, Kneeling, Sitting.
• Frequently Performed (34%-66%): Balancing, Carrying, Crouching, Distinguish colors, Keyboarding/typing, Lifting, Pulling/Pushing, Repetitive Motions, Stooping/bending, Twisting.
• Constantly Performed (67%-100%): Grasping, Hearing, Reaching, Seeing/Visual, Speaking/talking, Standing (Floor Only), Walking (Floor Only), Sitting (Phone Only).

Job Hazards:

• Rare (1%-33%): Radiation (Alpha, Beta, Gamma), Electrical Shock/Static, Non-Ionizing Radiation.
• Occasionally (34%-66%): Equipment/Machinery/Tools, Explosives (pressurized gas), Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps).
• Frequent (67%-100%): Biological agents (primary airborne and bloodborne viruses), Blood or Body Fluid (BBF), Chemical agents (Toxic, Corrosive, Flammable, Latex), Mechanical moving parts/vibrations.