Nursing Assistant

About the role

The Nursing Assistant at United Health Services (UHS) plays an important role in delivering compassionate, patient-centered care that helps patients feel safe, supported, and respected. This position assists with activities of daily living (ADLs), mobility, patient rounding, vital sign collection, and intake/output documentation while working closely with the Registered Nurse to communicate changes and support patient safety. As part of a collaborative care team, the Nursing Assistant contributes to positive patient outcomes and experiences through meaningful interactions, teamwork, and high-quality care.

Primary Department, Division, Or Unit

Medical Unit, UHS Delaware Valley Hospital

Work Shift And Schedule

This is a per diem position, which means you will work on an as needed, agreed upon basis. Working hours will be assigned by your manager.

Compensation Range

$19.37 – $28.09 per hour, depending on experience

Responsibilities

• Provide basic patient care and activities of daily living (ADLs) under the direction of the Registered Nurse (RN) to support comfort, dignity, and safety
• Assist with nutrition and hydration needs by opening containers, cutting food, or feeding patients as directed by the RN to promote adequate intake
• Accurately measure and timely record clinical data in an electronic health record (vital signs, weight, intake/output), promptly communicating changes to the RN according to unit standards
• Support safe mobility, ambulation, positioning, and transfers using appropriate techniques to promote comfort and help prevent complications (e.g., skin breakdown)
• Maintain a clean, safe, and organized patient care environment by performing patient rounding, responding to call lights, and ensuring rooms and supplies support a positive patient experience
• Document patient care activities and observations per unit guidelines using required tools/systems, ensuring clear handoffs and continuity of care
• Perform Unit Secretary and clerical duties when assigned (e.g., answering phones, maintaining records, supporting unit workflow) to keep operations running smoothly

Scope And Impact

• Contribute directly to patient experience and unit outcomes by delivering consistent bedside support across acute care and procedural environments under RN supervision
• Prioritize tasks in a fast-paced setting with frequent interruptions, balancing multiple patient and unit needs while maintaining accuracy and compassion
• Use judgment within defined role parameters to recognize and escalate patient concerns, changes, or safety risks promptly through established communication channels
• Strengthen team-based care by collaborating with nurses and interdisciplinary partners to support safe, timely patient flow and a well-coordinated unit environment

Compliance And Professional

• Follow organizational policies, Nursing Division standards, and New York State–aligned role expectations for unlicensed assistive patient care under appropriate supervision
• Protect patient privacy and confidentiality by complying with HIPAA requirements and using appropriate discretion in documentation and communication
• Apply infection prevention and control practices including hand hygiene, appropriate PPE use, and safe cleaning/disinfection routines to reduce risk of exposure and transmission
• Complete required onboarding, education, and competency validations within established timelines, including CPR certification within the required timeframe applicable to the assigned unit
• Use safe patient handling and ergonomic practices and follow departmental safety principles to prevent injury and maintain a safe care environment
• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations

Additional Expectations

• Create a caring, healing environment through human connection by listening, responding promptly, and communicating with empathy—because every interaction can ease a patient’s day
• Support a culture of belonging and shared purpose by helping coworkers succeed, participating in unit teamwork, and contributing to continuous improvement in daily care delivery
• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions
• Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations
• Perform additional responsibilities as required to meet department and organizational needs

Requirements

• High School Diploma or equivalent
• Basic Life Support (BLS) certification

Preferred Qualifications

• Vocational Diploma/Certificate in Nurse Aide studies
• NYSDOH Certified Nurse Aide (CNA) credential
• Up to 1 year of related experience in a role or field that provides transferable skills or knowledge relevant to the position
• Up to 1 year of healthcare experience working in the healthcare industry in any job function
• Up to 1 year of experience in the same work environment or setting (hospital, practice, department/division)
• Up to 1 year of customer/patient-facing experience directly interacting and communicating with the public

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve.