Nursing and Quality Business Intelligence Analyst

About the role

The Nursing and Quality Business Intelligence Analyst provides data and analyses used to shape improvement in quality or care and patient safety throughout the hospital system. Works as part of the Nursing and Quality team reporting directly to the Chief Nurse Executive.

Responsibilities

• Develops and leads strategic and operational analytical projects from conception through design to implementation and presentation to committees, senior leaders, directors and others.
• Responsible for the design, construction, population and routine reporting of system-wide strategic and performance scorecards and analytical tools.
• Prepares analytic reports and presentations for the Board of Director meetings.
• Performs complex statistical analysis displaying an advanced knowledge of software applications used for statistical analysis and presentation of business information and data – Excel (macros, pivot tables), Access, PowerPoint, Minitab, Xcelsius.
• Establishes and calculates the appropriate statistics and tests to generate the correct evaluation of the data.
• Determines the appropriate output for the results – charts vs. tables – and required detail level.
• Accesses, exports and manipulates data from several data sources as outlined for a specific purpose.
• Data sources include: Vizient Clinical Data Base, Strata, Epic, Premier, Epic Grand Central, HDM, Kronos UKG, the national database of nursing quality indicators (NDNQI), the Press Ganey Database, and others as applicable.
• Develops solutions to data requests and data mining based on the understanding of the data from disparate sources.
• Assimilates data across data sources to produce comprehensive reports highlighting trends and patterns appropriate for the subject being analyzed.
• Responsible for collecting, analyzing and producing accurate, timely financial, quality and satisfaction data, scorecards, reports and presentations for the organization, board committees, senior leaders, directors and others as requested.
• Routinely develops processes and ad-hoc queries in Access and/or SQL Server for importing and exporting data among relational databases and with other software (e.g., Excel).
• Creates, loads, and maintains databases and other data systems to support the department’s work.
• Assembles and integrates data from available sources.
• Continues professional education, growth and development; keeping up with new developments in the fields of health care, researching new data sources and analytical tools, and contributing to improvements in delivery and presentation.
• Collaborates internally and with other departments to improve data validity and accuracy.
• Implements standards for access, documentation, data retention, reporting and data confidentiality.
• Collaborates with other departments to achieve and maintain compliance with licensing and accrediting agency standards.
• Evaluates and prioritizes requests for ad-hoc reports and maintains deadlines of production schedules as needed.
• Performs other quality improvement data duties as requested.
• Develops and implements methods for optimizing database reliability and validity.
• Understands the principles and concepts of Performance Improvement.
• Looks for opportunities and solutions for process improvements and seeks to improve job skills.

Qualifications

• Minimum of Master’s Degree in a related field required.
• Graduation from an accredited program in healthcare administration, business administration, finance, nursing administration, or comparable preparation.
• Minimum of 2 years of experience in data analysis or reporting, and working with PC-based applications such as MS Office and relational databases, e.g. MS Access, SQL (spreadsheet & data management), ADT (data abstracting, data analysis, data interpretation), or other health data or finance management systems.
• Self-motivated to be organized, achieve high performance standards, and accept accountability for performance.
• Excellent skills utilizing word processing, spreadsheets, database, and other software.
• Working knowledge of ad-hoc report writers, such as Crystal, with an understanding or willingness to learn computer databases and relationships among data systems.
• Experience with basic data management and statistical analysis.
• Excellent verbal and written skills to interface and negotiate with physicians, office staff, care management staff, nursing staff, ancillary staff, vendors, outside customers, insurance companies, and government agencies.
• Familiarity with processes for Performance Improvement, Risk Management, Data breech and security measures, and Customer Satisfaction desired.
• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.