Nurse Supervisor (Clinical Staff Leader), ER, Full-time Days, Clarksville

About the Role

Organization: VCH Emergency Room - Main

Job Summary: The Clinical Staff Leader (CSL) is a direct supervisory leadership role and a key member of the Nursing leadership team. The CSL leads a cohort of staff members, participates in overall unit management, clinical practice development, and patient care, with accountability for people leadership, quality, service, compliance, finance, throughput, and scheduling. The primary focus is to ensure optimal unit performance by effective problem solving for staff, patients, and families, and to develop/lead the assigned cohort. The CSL provides feedback and coaching, recognizes contributions, and fosters a high‑performance culture, working under the guidance of the manager.

Hours of Position: Full‑time, days

Key Responsibilities

• Interact with and contribute to the professional development of the cohort and other staff as needed.
• Define standards for quality patient care.
• Develop, manage, and evaluate area based on work team performance.
• Manage multiple projects and ongoing work activities (timelines, work plans, deliverables) aligned with strategic plan and vision.
• Act as clinical leader and facilitate education for staff on clinical standards; provide guidance/coaching to subordinates/peers within clinical specialties.
• Ensure clinical assignments are based on patient care needs and demonstrated staff competencies.
• Perform additional duties as assigned.

Technical Capabilities

• Clinical Expertise (Intermediate): Demonstrates mastery of patient care including assessment, treatment, care planning, patient education, and evidence‑based practice; role‑models and coaches less experienced staff.
• Quality Management (Novice): Analyzes and evaluates work processes, seeks improvement, participates in establishing, communicating, and monitoring standards for quality and excellence, and contributes creative solutions.
• Business Results (Fundamental Awareness): Implements measures to attain business results, tracks progress toward goals, delivers products/services on time and within budget, and focuses on quality and customer needs.
• Operations Planning (Novice): Anticipates resource needs, sets priorities, defines dependencies, schedules activities, meets deadlines, matches equipment to tasks, handles multiple assignments, adapts to changes, and follows up to resolve issues.
• People Management (Novice): Conducts performance reviews, delegates tasks, coaches subordinates on technical, interpersonal, and professional development, builds teams, involves staff in decisions, and demonstrates self‑reliance.
• Leadership (Novice): Sets example in challenging situations, uses supportive and authoritative styles as needed, communicates goals clearly, welcomes ideas, and shows initiative when supervision is absent.
• Compliance (Novice): Explains and applies basic statutory instructions, understands underlying principles of rules and regulations, and escalates compliance issues appropriately.

Core Accountabilities

• Organizational Impact: Plans and sets day‑to‑day objectives for the team that directly affect departmental results.
• Problem Solving/Complexity of Work: Resolves technical and operational problems within provided guidelines.
• Breadth of Knowledge: Applies advanced subject‑matter knowledge within a specific technical area and basic management knowledge to support the team.
• Team Interaction: Leads/supervises a unit within a department or a small department, typically without budget or hire/fire authority; serves as a “working” supervisor.

Core Capabilities

• Supporting Colleagues: Develops self and others; builds and maintains relationships; communicates effectively.
• Delivering Excellent Services: Serves others with compassion; solves complex problems; offers meaningful advice and support.
• Ensuring High Quality: Performs excellent work; ensures continuous improvement; fulfills safety and regulatory requirements.
• Managing Resources Effectively: Demonstrates accountability; stewards organizational resources; makes data‑driven decisions.
• Fostering Innovation: Generates new ideas; applies technology; adapts to change.

Nursing Philosophy

Vanderbilt University Medical Center believes highly skilled and specialized nursing care is essential to its mission of quality in patient care, education, and research. Nursing is viewed as an applied art and science focused on helping people, families, and communities achieve excellent health and well‑being. Employees make a difference by bringing compassion and care to patients and families in need of hope and healing.

Benefits

• Affordable high‑quality health plan options
• Dental and/or vision plan
• 403(b) retirement plan
• Paid time off (flex PTO)
• Tuition reimbursement and adoption assistance (maximums applied)
• Short‑ and long‑term disability
• Subsidized backup childcare
• Many additional benefits; inquire about the current inpatient nursing supplemental pay program