Nurse Navigator- Medical Oncology

Key Responsibilities

• Identify high-risk oncology patients and provide proactive outreach and follow-up, including in-person and telephone communication.
• Collaborate with physicians and care teams to develop individualized care plans, coordinate follow-up appointments, scans, and diagnostic tests.
• Ensure timely communication and coordination between the patient, family, and care team, acting as a primary point of contact.
• Serve as a liaison between referring physicians and the oncology team to ensure streamlined transitions in care.
• Monitor treatment progress, compliance, and follow-up needs; support patients in understanding their treatment plans and care pathways.
• Coordinate medication refills, imaging, lab orders, and necessary authorizations in partnership with the provider and financial coordinator.

Patient Education & Support

• Provide anticipatory guidance and education for patients with chronic diseases or new diagnoses, emphasizing self-management and care ownership.
• Teach patients and families how to schedule scans, arrange transportation, and navigate the healthcare system.
• Integrate patient and family education throughout all phases of care, adapting to individual learning needs and cultural considerations.

Clinical Support & Communication

• Triage abnormal lab results and clinical messages for providers.
• Manage prescription refill requests and clinical inquiries.
• Support providers in addressing urgent patient issues and care coordination.

Program Development & Quality Improvement

• Participate in quality improvement initiatives to enhance patient outcomes and satisfaction.
• Contribute to accreditation efforts and the ongoing development of the cancer program through data collection, education, and process improvement.
• Maintain awareness of and adherence to regulatory requirements, hospital policies, and best practices in oncology nursing.

Qualifications

• Required Education: Bachelor of Science in Nursing (BSN)
• Licenses & Certifications: Registered Nurse (RN) – Current Maryland license or eligibility to obtain, Basic Life Support (BLS) – Current certification
• Preferred: Oncology Certified Nurse (OCN) certification strongly preferred

Skills & Attributes

• Strong knowledge of oncology care and treatment protocols
• Excellent communication and interpersonal skills with patients, families, and healthcare professionals
• Ability to manage multiple priorities, coordinate care across disciplines, and provide empathetic support
• Working knowledge of healthcare systems, insurance, and community resources

What We Offer

• Competitive pay
• Comprehensive benefits
• Paid Time Off (PTO)
• Strong leadership support
• Opportunities for continuing education and professional development