Nurse Navigator & Healthcare Benefits Coordinator

About the role

Join a Mission Bigger Than Healthcare

Meta Care is seeking a compassionate, relationship-driven individual to serve as a trusted advocate and guide for health plan members of the Catholic Diocese of Tulsa.

This is more than a traditional healthcare role. We are looking for someone who is passionate about helping people navigate healthcare, understand their benefits, access needed resources, and improve their overall well-being.

At Meta Care, we believe in delivering the right care, in the right place, at the right time. Through meaningful relationships and proactive support, our team helps members feel cared for, supported, and never alone in navigating healthcare challenges.

Responsibilities

• Build trusted relationships through outreach and ongoing communication
• Serve as a primary point of contact for members
• Provide guidance and support regarding healthcare and benefits questions
• Educate members on wellness resources and preventive care opportunities
• Identify barriers and connect members to available services and support
• Assist members with scheduling medical and specialist appointments
• Help members navigate provider networks and healthcare systems
• Coordinate third-party services and resources when appropriate
• Connect members with transportation, home support, and community resources
• Provide support following hospitalizations or significant health events
• Help members access wellness tools and programs
• Advocate for members as they work through healthcare challenges
• Work closely with Meta Care's interdisciplinary support team
• Participate in team and client meetings
• Support outreach and member engagement efforts
• Maintain timely documentation and confidentiality

Requirements

• Candidates should have experience in a busy healthcare environment
• Must enjoy helping others, solving problems, and building trusted relationships

Qualifications

• Strong interpersonal and communication skills
• Compassionate and service-oriented mindset
• Ability to manage multiple priorities
• Strong organizational skills and follow-through
• Comfort working independently and collaboratively
• Basic Microsoft Office proficiency

Benefits

• Medical, dental, and vision insurance
• Meta Care contribution of 90% toward individual medical premiums
• Retirement plan
• Seven paid holidays
• Vacation and sick leave

Pay

Competitive compensation based on experience and qualifications.

Schedule

Full-time position.

Contact

If you are passionate about helping others and want to be part of a mission-driven organization focused on relationships and meaningful impact, we encourage you to apply.

Please send resume and cover letter to:

[email protected]

Meta Care is proud to be an Equal Opportunity Employer and welcomes all qualified applicants.