Nurse Navigator, Head & Neck Surgery

About the role

A professional registered nurse (RN) who offers individualized assistance to patients, families and caregivers to help overcome health care system barriers. Enhances the patient experience and improves the clinical outcome for patients by providing a seamless navigation process throughout the continuum of care.

Responsibilities

• Collaborate with physicians and interdisciplinary team members to triage, coordinate, and consistently manage patient care.
• Educate patients and serve as a point of contact for patients and families.
• Participate in strategic initiatives within the clinical program or service line, including developing, implementing, and monitoring navigation activities and sustainability.
• Facilitate shared decision making and patient engagement by forming trusting relationships and addressing patients' communication and health literacy needs.
• Help patients integrate their values and preferences into treatment decisions.
• Work to promote positive outcomes for patients, providers, and the Sutter health care system.

Requirements

• Graduate of an accredited school of nursing.
• Current RN license in California.
• BLS (Basic Life Support) Healthcare Provider certification.
• 5 years of recent relevant experience.

Skills

• Knowledge of medical terminology.
• Ability to ensure follow‑through with responsibilities and communicate with varied levels of health‑care staff.
• Knowledge of third‑party reimbursement (helpful).
• Verbal and written communication skills.
• Proficiency with Microsoft Office software, including Excel and Word.

Benefits

Eligible positions include a comprehensive benefits package.

Pay

The hourly pay range is $90.58 to $126.81. Compensation may vary based on geographic location and factors such as experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is one component of Sutter Health’s total rewards program.

Schedule

Full‑time position with 8‑hour shifts, Monday through Friday; no weekend requirements.