Nurse Navigator

Job Description

The Nurse Navigator is a registered nurse with oncology expertise who coordinates and guides patients through the cancer care continuum providing patient-centered education, triage, and care coordination.

• Ensure patients understand their diagnosis, treatment options, appointments, financial resources, and support services.
• Provide care management services reducing barriers to safe, timely and compassionate multidisciplinary outpatient oncology care.

Primary Duties And Responsibilities

• Function as primary clinical contact for patients, families, and caregivers at consultation and during transition to treatment, including surveillance.
• Collaborate closely with physicians, advanced practice providers, infusion nurses, pharmacists, social workers, dietitians, financial counselors, and community resources.
• Provide patient education related to diagnosis, treatment plan, chemotherapy/immunotherapy, symptom reporting, side effect management, and clinic workflows.
• Support timely prior authorization, referrals, outside record retrieval, and coordination of tests or procedures needed to avoid delays in care.
• Identify and help address barriers to treatment adherence, including transportation, financial concerns, scheduling challenges, language access, and psychosocial needs.
• Track patient progress through key ambulatory milestones and document navigation interventions, education, and outcomes in the electronic health record.
• Perform ongoing assessment and telephone triage identifying urgent symptoms or changes in condition and escalating to the appropriate provider promptly.
• Participate in care management services to coordinate continued follow-up, support high-risk patients, promote adherence to treatment and symptom management, perform proactive outreach, and ensure interdisciplinary team collaboration.
• Partner with Nursing Leadership to perform quality improvement activities, capture navigation metrics, support patient experience initiatives, and workflow optimization.

Desired/Required Qualifications

• Licensed Registered Nurse in the State of Michigan.
• Oncology Certified Nurse certification or acquisition within 1 year of employment.
• ONS Chemotherapy / Biotherapy Provider Card or acquisition within 6 months of employment.
• MICMT Training or acquisition within 60 days of employment.
• BLS certification or acquisition within 90 days of employment.

Pay

$2,000 sign on bonus*

Schedule

Monday to Friday, no weekends or holidays.