Nurse Manager (RN), Heart and Vascular, Full-Time Days

About the role

The Clinical Practice Manager plays a crucial role in the ambulatory physician practice at the Duchossois Center for Advanced Medicine (DCAM), under the general direction of the Heart and Vascular Administration. This position focuses on patient and family experience, quality and safety, coordination of care across the continuum, use of technological tools, metrics reporting, customer service, and oversees the budget, billing, and related revenue cycle services.

Responsibilities

• Establishes staff schedule and daily assignments.
• Responsible for time and attendance and monitoring overtime.
• Oversight of practice specific issues with IS, facilities, EVS, supplies, etc.
• Ensures compliance with regulatory agencies (i.e. JCAHO, IDPH, CAP/CLIA).
• Collaborates with providers and staff to ensure efficient patient throughput.
• Actively monitors performance metrics and daily reports to make real time adjustments.
• Ensures patients and family’s needs are met.
• Participates in service recovery at the point of issue.
• Participates in the recruitment and selection of staff.
• Identifies recruitment needs and necessary staffing levels.
• Aids staff members in identifying learning needs and promoting staff participation in professional and institutional activities.
• Participates in and promotes educational opportunities for staff.
• Encourages staff participation in designing and attending in-service classes.
• Participates in periodic review of sectional activities needs assessment and development and prioritization of goals and objectives.
• Aids in the development and review of policies, procedures, and standards.
• Confers with physicians and supervisors concerning the care and treatment of individual patients.
• Assesses, plans, implements and evaluates patient care on a daily basis.
• Provides orientation and training of staff members in carrying out physicians' orders, seeing to the needs of patients, and developing approved nursing practices.
• Collaborates with medical director on quality assurance issues.
• Collaborates with medical director in collecting data for staff meetings, research, reports and evaluation.
• Promotes safety of patients and personnel by compliance with institution and regulatory agency standards and policies.
• Defines and organizes quality improvement initiatives.
• Assists in providing patient care and obtaining necessary documentation for a wide variety of research protocols.
• Participates in budget development, making recommendations regarding staffing, equipment, and supply issues.
• Maintains operating budget for labor and non-labor expenses.
• Promotes cost containment programs.
• Acts as a role model to promote professional growth and clinical competence.
• Participates as appropriate in educational programs designed to promote professional growth and development, including planning, teaching and coordination of education programs.

Requirements

• Currently licensed as a registered professional nurse in the State of Illinois.
• Five or more years nursing experience.

Preferred Qualifications

• Nursing leadership experience.
• Demonstrated clinical and/or leadership skills that serve as a role model for subordinates.
• Computer proficiency; familiarity with Epic.
• Considerable skill in determining priorities, working independently, and exercising sound judgment.
• High degree of initiative and problem-solving ability.
• Outstanding interpersonal skills and ability to manage large and complex organizational units with varying needs.
• Demonstrated ability to work effectively with physician leaders, preferably in an academic medical center environment.
• Exceptional talent in the selection and mentoring of a high-quality team.
• Pioneered ability to use data to drive performance improvement.