Nurse Manager, RN

Key Role Responsibilities

• Supervises MAs in the Fallsway Adult Medical Clinic.
• Sets clear expectations, develops and manages schedules, monitors performance and outcomes, conducts regular audits of MA tasks and workflows, and fosters a culture of open communication, accountability, and continuous improvement through individual supervision and coaching.
• Oversees MA orientation, training, and competency compliance.
• Ensures MAs receive appropriate onboarding, ongoing training, and timely completion of required competencies in accordance with agency policies, procedures, and regulatory standards.
• Provides on-the-ground operational and clinical support to MAs.
• Serves as a readily available resource for workflow guidance, problem-solving, and real-time support, including directly performing MA duties during periods of severe short staffing to ensure continuity of patient care.
• Provides direct patient care through a minimum of two (2) clinical sessions weekly, adjusting clinical time as necessary to support clinic capacity, staffing needs, and continuity of care.
• Performs all duties of the Registered Nurse position.
• Collaborates with other providers in an integrated, multidisciplinary care team; attends meetings as required; engages care team members in problem-solving regarding client care; and links clients to behavioral health, psychiatric, dental, and supportive services.
• Completes documentation of services in a legible manner in accordance with established formats and required timeframes within the electronic health record.
• Aids in developing and implementing program changes and performance improvement activities.
• Pairs closely with the Director of Nursing and Practice Managers to ensure high-quality client care and smooth clinic operations.
• Maintains clinical and regulatory standards, including infectious disease practices, in accordance with agency protocols.
• Obtains and shares up-to-date information from scientific and practice literature and other resources to improve quality of care and clinical operations.

Qualifications

• Current licensure as a Registered Nurse in Maryland.
• BLS CPR certification required.
• Three years of clinical experience as an RN required.
• One year of supervisory experience preferred.
• Two years in a community health center or primary care setting as an RN required.
• Experience working collaboratively in a multi-disciplinary clinical setting is preferred.
• Experience providing direct care to an underserved population highly preferred.