Nurse Manager Perioperative Services, Operating Room at Pennsylvania Hospital

Responsibilities

• Employees Satisfaction: Regularly meets with employees to improve communication and to build productive relationships.
  • Analyze employee satisfaction data & identify opportunities for improvement.
  • Collaborate with staff to develop action plans.
  • Implement and follow through with action plans.
  • Focus energy on collaboration and not blame using a Just Culture framework.
• Internal Partnerships: Works with UPHS leadership, clinical leadership, and entity leadership in developing programs, services and initiatives to anticipate future customer needs, build customer loyalty and generate profitable growth.
  • Establish/update processes and work practices for the unit/department.
  • Manage and eliminate process workarounds by appropriately and consistently sharing with organizational partners the issues which require their attention.
  • Review survey comments and follow-up where appropriate on a regular basis.
  • Ensure alignment of communication to Nursing and Non-Nursing Leadership.
• Regulatory Compliance: Ensures compliance with all federal, state and local regulatory standards and requirements, including TJC Department of Health, funding agencies, FDA, HIPAA, HCFA, DPW and others.
  • Demonstrates understanding Magnet standards and aligns organization to meet them.
• Change Management: Proactively develops change management strategy for major organizational activities and events.
  • Implements change management strategy within Nursing and UPHS in alignment with UPHS objectives.
  • Identifies and facilitates agreement of major messages which are consistent regardless of audience, credible and reflects UPHS’ core values.
  • Evaluates effectiveness of change and implementation plans.
• Nursing Leadership: Provides vision and leadership for Nursing Practice Model.
  • Participates in the selection, career development and annual performance review of their staff and peers as requested.
  • Collaborates with other Nurse Managers and leaders in rapid and effective implementation of best practices in ways appropriate to each health delivery setting.
  • Promotes efforts to improve cost effective quality patient care.
• Shared Governance: Mentors unit council chair, providing problem solving, conflict resolution and meeting management support.
  • Serves as an advisor to the unit council and its chair.
  • Assures the effectiveness of the PAH Nursing Shared Governance Model.
  • Assesses unit council members’ development and skills and addresses ongoing educational needs.
  • Evaluates outcomes of unit council against identified goals.
• Community: Represents the interests of the Pennsylvania Hospital in the served community.
  • Participate on/in community boards, ad hoc committees and community organizations in area of responsibility or expertise.
  • Supports requests for clinical experiences for area Schools of Nursing.
• Patient Flow: Promotes and helps maintain efficient patient flow initiatives through facilitation of Care Coordination activities.
  • Collaborates with CPUP, physicians, and health care team members to facilitate strong interdisciplinary communication regarding patient flow.
  • Utilizes available patient flow reporting, determines gaps in efficiency and work with the health care team to meet unit and system wide goals.
  • Communicates patient flow successes and barriers to unit and department leadership.
• Evidence Based Nursing Practice: Shares/disseminates to Nurses, and other clinical leaders, and administrators throughout Entity, research-based clinical nursing interventions and health service delivery models that have demonstrated potential to improve patient care and achieve cost savings.
  • Affords assistance to these Nurses in rapid and effective implementation of these best practices.
• Financial Management: Develops understanding of Revenue & Reimbursement in Healthcare.
  • Develops budget for individual AU/Dept based on assumptions and decisions made by UPHS and Dept Leaders.
  • Budget management for AU/Dept.
  • Seeks opportunities to reduce supply costs.
  • Reviews Financial Reports distributed via eBroadcast monthly or monthly financial tool to ensure all activity within an AU is expended in the month.
  • Previews monthly expense reports to detect errors/discrepancies and resolve issues.
  • Provides budget variance explanations to Finance/Division Business Manager and UPHS management monthly.
  • Analyzes and manages data as tools to manage expenses.
  • Ensures Requestor/Drafter understands Material Management Processes.
  • Supports Supply Value Initiatives.
  • Successfully negotiates resourcing needs across boundaries with partners as appropriate.
• Talent Management: Talent management plan in place for current and future staff.
  • Succession plan in place for critical positions.
• On-Boarding: Proper orientation of staff to their roles, accountabilities and performance measures within probationary period.
  • Development of staff - Encourages continuous growth and helps staff to realize full potential by identifying stretch objectives and creating learning plans.
• Retention: Employee retention strategy in place.
  • Employee survey implementation and action planning.
  • Positive employee relations, effective employee communications, employee total compensation is market based, and competitive employee recognition.

Qualifications

• Master of Science Nursing (Required for external candidates) and 5+ years Progressive nursing experience required with demonstrated leadership and management skills.
• Master’s degree preferred for internal candidates or must be enrolled in a Master's program (MSN preferred).
• Currently licensed as a professional nurse in the Commonwealth of Pennsylvania.