Nurse Manager - Pediatrics

About the Role

Join Novant Health and help us create healthier futures—one child, one family, and one team member at a time. As a Nurse Manager of Pediatrics in Wilmington, North Carolina, you'll lead a dedicated team delivering compassionate, family-centered care to pediatric patients while shaping the future of pediatric nursing. This role offers the opportunity to influence outcomes, develop talented caregivers, and create an environment where children, families, and team members thrive.

Responsibilities

• Provide overall leadership and operational oversight for pediatric inpatient and/or outpatient units.
• Direct daily clinical operations to ensure safe, high-quality, family-centered patient care.
• Supervise, coach, mentor, and evaluate nursing staff, charge nurses, and support personnel.
• Manage staffing schedules, productivity, and workforce planning to ensure appropriate nurse-to-patient ratios.
• Promote compliance with regulatory, accreditation, and organizational standards, including Joint Commission requirements.
• Monitor patient outcomes, quality metrics, patient satisfaction scores, and safety indicators.
• Lead quality improvement initiatives focused on pediatric patient care, safety, and clinical outcomes.
• Collaborate with physicians, advanced practice providers, therapists, case managers, and multidisciplinary teams.
• Oversee departmental budgets, resource utilization, supply management, and fiscal performance.
• Recruit, onboard, retain, and develop nursing talent to support workforce stability and engagement.
• Ensure staff competency through ongoing education, training, certifications, and professional development.
• Foster a culture of accountability, teamwork, diversity, inclusion, and employee engagement.
• Manage performance improvement plans, employee relations issues, and corrective actions when necessary.
• Support evidence-based practice initiatives and implementation of pediatric care best practices.
• Coordinate patient throughput, admissions, discharges, and bed management activities.
• Respond to patient, family, and staff concerns and facilitate service recovery when needed.
• Lead emergency preparedness efforts and ensure readiness for pediatric emergencies and critical events.

Requirements

• Current RN licensure in the appropriate state.
• NC state-approved curricula for restrictive interventions (facility-specific) within 3 months of hire for Emergency Departments and Behavioral Health units.
• Bachelor's degree in Nursing (required).
• Graduate Degree (preferred).
• Two years of demonstrated leadership experience (preferred).
• Three years of clinical RN experience in an acute care setting (preferred).
• Board certification in area of practice (preferred).

Skills

Required skills include:

• Understanding and application of current and future trends/practices in area of responsibility.
• Knowledge of regulatory and governing standards, policies, and procedures.
• Proficiency with information systems and software used in area of responsibility.
• Familiarity with equipment used in performing assigned duties.
• Application of safety and infection control policies and procedures.
• Skills in interviewing and selection processes.
• Understanding of budgeting, staffing, payroll, and purchasing processes.
• Implementation of competency, feedback, development, and progressive discipline processes.
• Teambuilding, conflict management, and interpersonal relationship skills.
• Principles of adult learning and teaching methods/models.
• Decision-making, project leadership, consultation, delegation, and communication skills.
• Knowledge of customer needs and expectations, and strategies for improvement.
• Principles of change management.

Benefits

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.