Nurse Manager - OBOT

Essential Duties And Major Responsibilities

• Organization & coordination of Suboxone and Vivitrol schedules, distribution of patients across sites and provider time blocks.
• Management of provider registry for patient receiving MAT.
• Patient contact and point person for accurate information for patients and providers regarding protocols for Suboxone and Vivitrol patient education materials.
• Patient contact link for patient counseling, as well as patient contact link for primary care.
• Support during screening, intake, induction, stabilization & maintenance phases of patient treatment.
• Conduct random nurse visits as directed by provider to insure compliance and minimize diversion of prescribed medications.
• Provide clear vision and oversight for all aspects of the program and any grants mandates associated with the program.
• Attend mandatory program meetings and trainings.
• Ensure staff receive all appropriate training mandated by grants and/or CHC.
• Travel to, provider support, staff management and patient care at all CHC sites.
• Develop and maintain relationship with DPH, including monthly submission of data management system file extractions.
• Develop individualized case management plan in coordination with the member and provider to reach timely and appropriate patient centered goals.
• Communicate with providers, patients and the patient’s families when appropriate.
• Maintain the treatment database for those patients enrolled in the program and pertinent to any associated grants.
• Monthly reporting to Quality Improvement Committee and other committees as requested.
• Conduct audits and reviews to monitor compliance with agency policies and procedures by program staff.
• Work collaboratively with CHC supervisors and department managers.
• Participate in defining program standards, practices, and educational needs of OBOT/MAT staff.
• Ensure safe, compassionate, confidential annual evaluations, competencies, scheduling, delegating work and taking disciplinary actions when needed for program staff.
• Counsels and support staff on personnel issues such as career development, work problems or interpersonal conflicts.
• Participate in quality improvement and PCMH initiatives.
• Participate in Health Centers community activities (health fairs, OBOT community outreach).
• Demonstrate excellent customer service and effective communication skills by email or calling via telephone in regards to meetings, staff updates, and other correspondence as needed.
• Demonstrate team building skills.
• Demonstrate analytic and data management skills using a variety of PC based software, including MS Office (Word, Excel, and Power Point).
• Demonstrate understanding and commitment to the mission of the health center.
• Demonstrate understanding and commitment to the established CHC Values and Standards.
• Works independently on special nonrecurring and ongoing projects as needed.
• Perform related duties as required and assigned.

Minimum Qualifications

• Registered Nurse degree required, Bachelor of Science Nursing preferred.
• Work experience in an ambulatory medical office environment.
• Proof of Leadership experience.
• Currently registered as a Registered Nurse in the Commonwealth of Massachusetts and its Board of Registration in Nursing.
• Computer skills for accurate data entry.
• AHA BLS Health Care Provider certification or equivalent.
• Demonstrated interpersonal relationship skills.
• Demonstrated written and verbal communication skills in English.
• Demonstrated ability to work in a fast-paced medical office environment.

Supervision

• Exercised: Supervises OBOT/MAT program staff.

Competencies

• Individual departments may develop competencies which will be communicated and maintained through CHC’s performance evaluation system.

Environmental Working Conditions

• Usual working environment found in outpatient primary care office setting.
• Exposure to blood products, body fluids, cleaning solutions, and medications.

Physical and Mental Requirements

• The physical and mental demands are representative of those that must be met by an employee to successfully perform the essential duties of this job with or without a reasonable accommodation.
• The position requires the ability to self-transport, in a timely manner.
• The ability to travel out of state to attend conferences or other health or health center related events.