Jobs · Healthcare · California

Nurse Manager II, Emergency Day Shift (South Bay)

Kaiser Permanente · Los Angeles, California, United States · 1 mo ago
HealthcareFull-time

About the role

The Nurse Manager II, Emergency Day Shift (South Bay) is responsible for creating and advocating for developmental opportunities for others, building collaborative, cross-functional relationships, and managing hospital administrative functions to support patient care.

Responsibilities

  • Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement.
  • Hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units.
  • Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams.
  • Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives.
  • Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
  • Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
  • Aligns team efforts; builds accountability for and measures progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate.
  • Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines.
  • Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
  • Manages care delivery operations and programs within a twenty-four-hours-a-day, seven-days-a-week operational environment by: developing strategic partnerships with physicians, subject matter experts, and service area leaders, and overseeing highly complex work streams with large program impact; leading the development and implementation of plans, policies, and processes for data-gathering and analysis while ensuring alignment with guidelines and regulations; aligning direct and/or indirect patient care management solutions across departments; managing resources in hospital areas to ensure appropriate assignment and utilization; leading multidisciplinary hospital team(s) and holding team(s) accountable for performance; assisting the design of emergency preparedness programs; ensuring the departments emergency preparedness and recovery plans are current, ensuring managers and staff are trained and understand expectations for during and after an emergency; leading project teams and/or initiatives and monitoring implementation, equitable distribution of resources, and delivery on objectives; and leading teams responsible for the delivery of nursing services and patient care within a twenty-four-hours-a-day, seven-days-a-week operational environment in alignment with cost, quality, and clinical and utilization standards.
  • Manages improvements to operations and technology processes by: leading and implementing long-term cross-functional strategic projects designed to achieve goals related to issue remediation and improved quality, service, affordability, and/or operating efficiency; developing and managing a structured approach for identifying root causes and implementing solutions to improve the performance of operations system processes and address quality and safety issues; collaborating with senior leadership on the development of strategic plans with the goal of achieving integrated services across the continuum of care; and ensuring performance metrics used to monitor the success of strategic improvement projects are tied to strategic organizational initiatives.
  • Ensures safe, quality, and standardized care delivery within a twenty-four-hours-a-day, seven-days-a-week operational environment by: driving the continuous improvement of the quality and safety of clinical practices, services, and operations for patients and staff; holding staff and direct reports accountable for maintaining compliance with legal and regulatory requirements (e.g., Nursing Practice Act, The Joint Commission [TJC], federal, state, and local requirements) updated by governmental and regulatory agencies; and leading the design and implementation of systems, processes, and methods to evaluate and improve patient care within assigned department and across the continuum of care.

Requirements

  • Minimum five (5) years of experience in patient care delivery.
  • Minimum four (4) years of experience in a leadership role.

Qualifications

  • Minimum Bachelor's degree in Nursing.
  • Current California Registered Nurse License.
  • Current CPR certification.
  • Experience in emergency care settings.
  • Experience with healthcare compliance and regulatory requirements.

Skills

  • Communication
  • Decision Making
  • Problem Solving
  • Leadership
  • Team Building
  • Emergency Preparedness
  • Health Care Compliance
  • Quality Standards
  • Information Systems
  • Legal and Regulatory Requirements
  • Stakeholder Management
  • Workforce Planning

Benefits

Our compensation and benefits are designed to help you and your family stay healthy and thrive. This includes:

  • Competitive salary and benefits package.
  • Health, dental, and vision insurance.
  • Flexible spending accounts (FSAs).
  • Retirement savings plan with employer match.
  • Employee assistance programs (EAP).
  • Continuing education and professional development opportunities.
  • Wellness programs.

Pay

Salary range: $80,000 - $120,000 annually.

Schedule

Twenty-four hours a day, seven days a week.

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