Nurse Manager II - Anesthesia, PeriOp Med and Surgery Scheduling

Job Summary

In addition to the responsibilities below, this position is also responsible for leading the implementation of best practice models; leading the implementation of patient care delivery systems and practice standards across the service line; delegating tasks related to the investigation and resolution of patient/family/member concerns regarding patient care and services; facilitating collaboration with physicians, outside healthcare providers, and other health care team members to achieve optimal and safe patient care across the continuum; proactively monitoring resource needs in several clinical areas to ensure appropriate assignment and utilization; managing the use and maintenance of equipment, supplies and medications; ensuring a safe environment for patients and employees; maintaining clinical expertise of self and/or team, providing clinical supervision, competency and licensing necessary to fulfill job responsibilities and to direct the provision of care in the unit; delegating tasks and duties that are aligned to scope of practice; and performing clinical duties as required.

About the Role

Note: Depending on assignment, this position may require technical or supervisory experience in one or more specialty areas, including but not limited to Operating Room/Procedure Suite, Emergency Services, Oncology, etc.

Responsibilities

• Creates and advocates for developmental opportunities for others;
• Buils collaborative, cross-functional relationships;
• Solicits and acts on performance feedback;
• Works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement;
• Pursues professional growth;
• Hires, trains, and develops talent for growth opportunities;
• Strategically evaluates talent for succession planning;
• Sets performance management guidelines and expectations across teams / units;
• Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends;
• Shares best practices within and across teams;
• Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams;
• Motivates teams to meet business objectives;
• Delegates tasks and decisions as appropriate;
• Provides appropriate support, guidance and scope;
• Encourages development and consideration of options in decision making;
• Fosters access to stakeholders;
• Manages designated units or teams by translating business plans into tactical action items;
• Oversees the completion of work assignments and identifies opportunities for improvement;
• Ensures all policies and procedures are followed;
• Partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies;
• Aligns team efforts;
• Builds accountability for and measuring progress in achieving results;
• Assumes responsibility for decision making;
• Fosters direct reports to resolve escalated issues as appropriate;
• Communicates goals and objectives;
• Incorporates resources, costs, and forecasts into team and unit plans;
• Ensures matrixed resources are fulfilling service or performance requirements across reporting lines;
• Removes obstacles that impact performance;
• Identifies and addresses improvement opportunities;
• Influences teams and units to operate in alignment with operational and business objectives;
• Manages ambulatory operations to support patient care by:
• Providing additional oversight/span of control for, negotiating, and driving timelines for action item implementation and monitoring compliance to financial commitments;
• Identifying, requesting, and implementing workflows and strategies to achieve performance targets and aligning with market strategies;
• Developing and guiding short- and long-term operational initiatives and managing program, services, and/or systems;
• Assuming accountability for human resource management related to performance measurement and employee management;
• Leading continuous survey and compliance readiness activities, including mock rounds and mitigating issues, to maintain compliance and regulatory standards and developing procedures for preparing audit documentation, information, and reports;
• Contributing to the development, monitoring and control of departmental payroll and non-payroll budget and other aspects of financial management and cost control/reduction.

Requirements

• Minimum four (4) years of experience in a leadership role with or without direct reports.
• Minimum three (3) years of customer or member/patient service experience.
• Bachelor's degree in a business, nursing, health care, or directly related field AND minimum five (5) years of experience in business operations, clinical health care, or a directly related field OR Minimum (8) years of experience in business operations, clinical health care, or a directly related field.
• Registered Nurse License (California) required at hire.
• Basic Life Support required at hire.

Qualifications

• Minimum four (4) years of experience in a leadership role with or without direct reports.
• Minimum three (3) years of customer or member/patient service experience.
• Bachelor's degree in a business, nursing, health care, or directly related field AND minimum five (5) years of experience in business operations, clinical health care, or a directly related field OR Minimum (8) years of experience in business operations, clinical health care, or a directly related field.
• Registered Nurse License (California) required at hire.
• Basic Life Support required at hire.

Skills and Abilities

• Ambiguity/Uncertainty Management;
• Attention to Detail;
• Business Knowledge;
• Communication;
• Constructive Feedback;
• Critical Thinking;
• Cross-Group Collaboration;
• Decision Making;
• Dependability;
• Diversity, Equity, and Inclusion Support;
• Drives Results;
• Facilitation Skills;
• Health Care Industry;
• Influencing Others;
• Integrity;
• Leadership;
• Learning Agility;
• Organizational Savvy;
• Problem Solving;
• Short- and Long-term Learning & Recall;
• Strategic Thinking;
• Team Building;
• Teamwork;
• Topic-Specific Communication Knowledge, Skills and Abilities:
• (Functional)
• Emergency Preparedness;
• Evidence-Based Medicine Principles;
• Licensure Principles;
• Nursing Principles;
• Patient Safety;
• Business Process Improvement;
• Calendar Management;
• Change Management;
• Compliance Management;
• Confidentiality;
• Conflict Resolution;
• Financial Acumen;
• Health Care Compliance;
• Health Care Quality Standards;
• Human Resources Systems;
• Information Systems;
• Legal And Regulatory Requirements;
• Maintain Files and Records;
• Microsoft Office;
• Outcome Driven Innovation;
• Stakeholder Management;
• Talent Management;
• Training;
• Workforce Planning.