Nurse Manager I

About the role

The Nurse Manager is responsible for managing the clinical services of the Urogynecology Division within the Department of OBGYN. Key responsibilities include:

• Developing, implementing, and maintaining clinical programs that enhance the quality of care and patient/provider satisfaction.
• Overseeing day-to-day clinical operations in both Norfolk and Virginia Beach.
• Providing direction and managing professional employees.
• Ensuring the delivery of quality healthcare through hands-on support and coordination of clinical staff.
• Maintaining optimum clinical care and effective clinical workflow in response to operational challenges.
• Reviewing and adjusting clinical schedules to optimize patient flow and address staffing issues.
• Identifying and addressing performance gaps in staff and providing necessary training or improvement plans.
• Representing the Urogynecology clinical team in leadership meetings, trainings, and development sessions.

Responsibilities

• Direct supervision of assigned Urogynecology clinical staff.
• Tracking, trending, and auditing of clinical performance related to operational metrics and quality measures.
• Coordination and distribution of clinical staff assignments and schedules.
• Hands-on support and oversight within the Urogynecology clinical operations at both Norfolk and Virginia Beach locations.
• Proactive review of clinical schedules to identify and resolve potential issues impacting patient flow.
• Communicating well-thought-out solutions to alleviate or minimize the impact of operational challenges.
• Working the clinic floor as needed.

Requirements

• Licensed Virginia RN (or LPN with equivalent education and/or experience).
• Bachelor’s degree.
• Three (3) years of supervisor experience.

Qualifications

• Experience in a medical office environment.
• Progressively more responsible positions in group practice management, preferably in a large specialty group practice.
• Experience in OBGYN is preferred.