Nurse Manager, Endoscopy

About the Role

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Nurse Manager, Endoscopy is a role model for excellence in leadership, quality, patient experience, staff experience, and service excellence.

Responsibilities

• Effectively select, develop, and manage staff performance to achieve staff experience, clinical, patient experience, quality, and financial goals.
• Collaborate with Human Resources to recruit, hire, and retain qualified personnel.
• Support unit staff (Nurses, Endoscopy technicians, and Medical Secretaries) in identifying patient care priorities and promoting critical thinking skills.
• Assist the team in the assessment, planning, implementation, and evaluation of patient care.
• Serve as an internal consultant for complex patient care needs.
• Partner with the Director to prepare and monitor unit budgets, including variance reports and budget adherence plans.
• Participate in the development and implementation of nursing care practice standards.
• Utilize nursing research to support and advance professional nursing practice, critically analyzing research studies for inclusion in practice.
• Advance professional nursing practice through publication, membership in professional organizations, and best practice research.
• Represent nursing and/or the unit on hospital-wide committees and initiatives.
• Ensure all credentials (licensure, certifications, trainings, competencies) are up-to-date in accordance with regulatory and hospital requirements.
• Work closely with the Chief of Gastroenterology and participate in multi-disciplinary clinical meetings for successful patient care management.
• Model and promote patient advocacy.
• Review safety incident reports for completeness, report negative outcomes to quality and safety, and problem-solve to prevent recurrence.
• Develop education materials for patients, families, and staff, collaborating with Quality and Safety and/or Nursing Professional Development as needed.
• Assure appropriate orientation, competence assessment, and continuing education for all staff.
• Lead ongoing process improvement efforts to meet or exceed benchmarks in key areas, ensuring efficient, safe, and productive unit workflow.
• Identify staff educational needs and develop programs to meet those needs, collaborating with unit Educators and equipment vendors.
• Accept responsibility for identifying and meeting own educational needs.
• Participate in the development and implementation of nursing division goals and department/unit-specific goals.
• Oversee and conduct performance appraisals for all staff.
• Maintain effective open communication across all areas to ensure alignment of programs, services, and outcomes.
• Coach and support staff by removing barriers and addressing issues.
• Participate in the educational experiences of students on clinical rotations through affiliated schools.
• Maintain a thorough understanding of hospital policies and protocols, ensuring compliance.
• Demonstrate competency with all regulatory expectations and guidelines (e.g., CDC, DPH, SGNA, Joint Commission).
• Build collegial relationships to foster compassionate and committed teams across Endoscopy and with all stakeholders.
• Participate in the development and implementation of standards, goals, objectives, policies, and procedures to facilitate quality patient care and meet regulatory requirements.
• Foster staff development by assisting them in identifying goals and learning opportunities, encouraging creativity, and celebrating accomplishments.

Requirements

• Current licensure from the Massachusetts Board of Registration in Nursing.
• Master’s Degree in Nursing, Healthcare, or Business Administration preferred; BSN required.
• 3–5 years of Endoscopy-related experience.
• ACLS certification.
• Demonstrated clinical competence in area of nursing practice.
• Experience with EHRs (EPIC preferred) and MS Office applications.
• Excellent interpersonal and organizational skills.

Pay

The annual base salary range for this position is $165,000.00 USD - $215,000.00 USD. Actual compensation is determined based on factors such as seniority, education, training, relevant experience, certifications, geography, job responsibilities, and other applicable factors.

Additional Information

Beth Israel Lahey Health requires all staff to be vaccinated against influenza (flu) as a condition of employment. The organization is an Equal Opportunity Employer, including veterans and individuals with disabilities.