Nurse Manager

About the Role

The Nurse Manager coordinates, directs, implements, and recommends systems, methods, and procedures for the delivery of nursing care within the Bon Secours Charity Health System. This role involves collaboration with nursing and hospital administrative staff to ensure that standards of practice, departmental philosophy, and overall hospital objectives are met. The Nurse Manager provides administrative supervision over multiple nursing units on a 24/7 basis and oversees professional nurses and support staff while ensuring regulatory requirements are fulfilled.

Responsibilities

• Collaborates with Charge Nurse/Lead Nurse and Nursing Supervisors to provide direct oversight of clinical care in assigned areas.
• Ensures the planning, maintenance, and evaluation of nursing practice standards for primary areas of responsibility.
• Initiates and participates in quality assurance and performance improvement activities.
• Leads interdisciplinary rounds on the unit.
• Reviews and analyzes trends in nursing care delivery and initiates appropriate innovations.
• Evaluates patient care assignments to ensure continuity of care.
• Rounds on patients and families to proactively meet clinical needs and patient satisfaction expectations.
• Advocates for patients and families, acting as liaison with the multidisciplinary team.
• Communicates clinical and resource issues to leadership.
• Assigns staff for patient care, matching competency and experience with patient acuity and needs.
• Collaborates with hospital leadership in developing an annual personnel and operational budget.
• Monitors expenses and productivity, providing explanations for variances.
• Develops and implements plans to minimize overtime and meet budget and productivity goals.
• Monitors the use of supplies and equipment, ordering items as needed.
• Holds staff accountable for time, attendance, and accurate payroll completion.
• Provides coverage for Bedboard/Nursing Supervision as needed.
• Maintains unit-specific position control according to the approved budget and staffing plan.
• Completes requisitions for replacement vacancies and interviews candidates using a standardized tool.
• Observes, evaluates, coaches, and mentors staff on the unit.
• Ensures timely completion of initial and annual staff competencies.
• Maintains accurate records of staff credentials (e.g., BLS, ACLS, NRP, PALS, and license).
• Holds staff accountable and participates in progressive disciplinary action.
• Ensures staff compliance with hospital policies and procedures, adhering to the Collective Bargaining Agreement.
• Follows Occupational Health procedures for workplace injuries and impairment.
• Participates in the planning, implementation, and evaluation of staff development activities.
• Maintains professional competence through educational and research activities.
• Ensures standardization of practice through implementation of current policies and procedures.
• Participates in labor management conferences, making recommendations as required.
• Collaborates with staff to develop and implement a quality plan for the unit.
• Collects and analyzes data to improve clinical and patient satisfaction outcomes.
• Communicates quality outcomes with unit staff and reports at hospital meetings as needed.
• Holds routine staff meetings and huddles focusing on patient care, safety, and satisfaction.
• Promotes infection control and safety practices.
• Meets regulatory requirements (e.g., CMS, TJC, NY DOH).
• Investigates and follows up on risk management/incident reports.
• Monitors medication administration to ensure safety and mitigate diversion potential.
• Actively participates in meetings.

Requirements

• Minimum five years of nursing experience in a hospital or healthcare facility, with at least two years in a leadership role.
• Bachelor’s or Master’s degree in Nursing required.
• Valid license and current registration as a Registered Nurse issued by the New York State Education Department.
• Current BLS and ACLS certifications required.

Other

Individuals in this position may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Universal precautions, personal protective equipment, and infection control policies must be followed.