Nurse Manager

Make a meaningful impact at WIHD, a nonprofit outpatient health services provider serving adults with intellectual and developmental disabilities. This hands-on leadership role combines staff supervision, clinic operations, direct patient care, care coordination, and quality improvement.

About the Role

The Registered Nurse Manager leads nursing and clinical support operations, promoting a culture of safety, accountability, teamwork, and service excellence in a person-centered care environment.

Responsibilities

• Lead daily clinical operations, patient flow, staffing coordination, and team huddles.
• Supervise, coach, and evaluate Medical Assistants, Licensed Practical Nurses, phlebotomy staff, and other assigned clinical personnel.
• Coordinate onboarding, orientation, training, competency assessments, and ongoing staff development.
• Prepare patients for visits; assist providers; and administer medications, vaccinations, and treatments within the RN scope of practice.
• Oversee laboratory operations, infection-control practices, equipment logs, medication storage, and clinical supply readiness.
• Ensure timely triage and follow-through for patient and caregiver calls, prescription requests, test results, referrals, and prior authorizations.
• Educate patients, families, caregivers, and agencies regarding treatment plans, recommendations, and self-management strategies.
• Coordinate care and communication with providers, hospitals, pharmacies, payers, guardians, caregivers, and community agencies.
• Respond to on-site medical emergencies and provide stabilization until emergency medical services arrive.
• Participate in quality assurance, performance improvement, infection control, patient-centered medical home, and related organizational initiatives.
• Support chronic care management, care transitions, population health, and new programs that improve access, quality, and efficiency.

Requirements

• Graduate of an accredited school of nursing.
• Current, valid New York State Registered Nurse license.
• Current American Heart Association Basic Life Support certification.
• At least three years of nursing experience.
• At least two years of nursing supervisory or management experience.
• Demonstrated ability to lead teams, manage competing priorities, and direct clinical workflows.
• Strong clinical judgment, communication, organizational, problem-solving, and interpersonal skills.
• Knowledge of nursing standards, patient safety, quality improvement, regulatory compliance, and electronic health record documentation.

Schedule

This is a full-time, in-person position in an outpatient clinical setting. Schedule is Monday through Friday, 35 hours per week. Physical demands include frequent standing and walking and occasional lifting or moving of up to 50 pounds with assistance when needed. Exposure to conditions common in healthcare environments may occur.

Pay

The salary range for this exempt position is $85,000–$100,000 annually. The anticipated offer will reflect relevant education, experience, licensure, certifications, and other job-related factors.

Benefits

• Medical and Dental Insurance
• Paid time off (4 weeks’ vacation plus sick, personal, and holidays)
• Term Life insurance
• Short- and long-term disability
• 403B employer contribution

Why Join WIHD?

Join a mission-driven nonprofit team dedicated to improving health, independence, and quality of life for people with disabilities and their families. You will have the opportunity to shape clinical operations, develop staff, strengthen community partnerships, and advance accessible, person-centered care.