Nurse Manager
Riverside Health · Hampton, VA · 2 wk ago
Healthcare$102k–$141k/yrFull-time
What You Will Do
- Strives for highest quality patient and resident care and satisfaction by allowing patients and other customers to guide services.
- Utilizes reports and data from surveys, incident reports, variances, and benchmarks to improve services.
- Demonstrates professional, collaborative, and positive interpersonal relations dealing with internal and external customers.
- Timely and appropriate follow up on occurrence reports and patient complaints (discussion with appropriate team members and submits information to Risk Management as needed).
- Completes Rcare documents in a timely manner.
- Engages in PI activities to include focus groups, PI teams, task forces, and quality improvement initiatives.
- Conducts scheduled face to face, periodic patient surveys.
- Coaches, mentors, and develops employees to ensure high employee morale and professional atmosphere.
- Provides ongoing constructive feedback and evaluation through department and facility rounding, employee meetings, and responding to teachable moments.
- Ensures quality of health assessment services.
- Provides Nursing support in the Admissions department.
- Ensures that nursing care is appropriately documented and follow through occurs. Identified issues are resolved in a timely manner.
- Communicates department and RHS goals to team members and employees to include communication trackers.
- Maintains positive physician relationships and assures integration in decision-making.
- Shares the results of the nursing audit report on a regular basis with the Medical Director in an attempt to improve quality care.
- Participates in professional activities, in-service programs, and committee assignments to enhance personal, professional, and institutional advancement for self and employees.
- Completes and submits all required reports within specified time frames.
- Completes established goals and objectives.
- Develops, implements and analyzes productivity standards to enhance efficiency and effectiveness in department.
- Manages staffing of units on a daily basis as well as planning for long term coverage.
- Able to flex time in order to help needs of unit if unplanned coverage shortages occur.
- Works with Supervisors and Staffing Assistant to ensure hospital coverage is maintained 24/7.
- Responsible for Supervision and Nursing coverage if unable to fill or emergencies arise.
Qualifications
- Bachelors Degree, Nursing (Required)
- 1 year RN Experience (Required)
- 1 year Supervisory experience (Preferred)