Jobs · Healthcare · Virginia

Nurse Manager

Riverside Health · Hampton, VA · 2 wk ago
Healthcare$102k–$141k/yrFull-time

What You Will Do

  • Strives for highest quality patient and resident care and satisfaction by allowing patients and other customers to guide services.
  • Utilizes reports and data from surveys, incident reports, variances, and benchmarks to improve services.
  • Demonstrates professional, collaborative, and positive interpersonal relations dealing with internal and external customers.
  • Timely and appropriate follow up on occurrence reports and patient complaints (discussion with appropriate team members and submits information to Risk Management as needed).
  • Completes Rcare documents in a timely manner.
  • Engages in PI activities to include focus groups, PI teams, task forces, and quality improvement initiatives.
  • Conducts scheduled face to face, periodic patient surveys.
  • Coaches, mentors, and develops employees to ensure high employee morale and professional atmosphere.
  • Provides ongoing constructive feedback and evaluation through department and facility rounding, employee meetings, and responding to teachable moments.
  • Ensures quality of health assessment services.
  • Provides Nursing support in the Admissions department.
  • Ensures that nursing care is appropriately documented and follow through occurs. Identified issues are resolved in a timely manner.
  • Communicates department and RHS goals to team members and employees to include communication trackers.
  • Maintains positive physician relationships and assures integration in decision-making.
  • Shares the results of the nursing audit report on a regular basis with the Medical Director in an attempt to improve quality care.
  • Participates in professional activities, in-service programs, and committee assignments to enhance personal, professional, and institutional advancement for self and employees.
  • Completes and submits all required reports within specified time frames.
  • Completes established goals and objectives.
  • Develops, implements and analyzes productivity standards to enhance efficiency and effectiveness in department.
  • Manages staffing of units on a daily basis as well as planning for long term coverage.
  • Able to flex time in order to help needs of unit if unplanned coverage shortages occur.
  • Works with Supervisors and Staffing Assistant to ensure hospital coverage is maintained 24/7.
  • Responsible for Supervision and Nursing coverage if unable to fill or emergencies arise.

Qualifications

  • Bachelors Degree, Nursing (Required)
  • 1 year RN Experience (Required)
  • 1 year Supervisory experience (Preferred)

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