Nurse Manager

About the role

High Point & Affiliated Organizations (HPAO) is a health and human service agency committed to treating and preventing substance use disorders and mental illness. Programs are located throughout Southeastern Massachusetts, offering a full continuum of care including inpatient, outpatient, residential, and community-based services. The organization supports individuals and families in achieving personal change and improving their quality of life.

Nurse Manager Requirements

• Must always present as courteous and professional
• Demonstrated flexibility and ability to perform multiple tasks
• Excellent communication skills, including organizing ideas logically and clearly
• Able to work cooperatively and collaboratively with others
• TB screening required
• Certification in HPAO-approved de-escalation training
• Strong and effective verbal, written, and organizational skills
• Basic computer skills and proficiency in using HPAO's electronic medical records
• Leadership and program development experience in an inpatient facility
• Knowledge of major clinical therapeutic models and behavioral health best practices

Nurse Manager Duties & Responsibilities

• Compliance with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol and Drug Abuse Patients, and HIPAA Regulations
• Compliance with DPH, DMH, Joint Commission, DEA, and other regulatory agencies
• Knowledge of ASAM criteria
• Monitoring patient needs related to filling practitioner orders, administering medications, monitoring vital signs, coordinating medical care, and managing withdrawal (COWS/CIWA)
• Assist with discharge planning and care coordination activities
• Provide brief crisis counseling, individualized risk management, and safety planning
• Provide psychoeducation to both patients and staff related to medical/nursing areas of expertise
• Ensure patient care meets best practice standards
• Ensure compliance with all governing regulations and payor guidelines
• Ensure compliance with HPAO policies and procedures
• Participate in recruitment, hiring, promotion, training, and evaluation of nursing staff
• Assist in developing nursing and medication records on each patient
• Review and make recommendations regarding policies and procedures
• Report to Infection Control Committee as needed
• Assist in monitoring inventory, ordering of medications, and equipment needed for daily operations of the unit in collaboration with the pharmacy
• Responsible for the fiscal management of the nursing budget for the unit
• Participate in quality assurance and implementing quality improvement planning, including Tally Card, CQI, and/or failure mode projects
• Review Incident Reports and Sentinel Events, as required
• Provide supervision for nursing staff personnel
• Participate in all required committee meetings
• Responsible for the proper disposal of medications
• Responsible for the scheduling of nurses to maintain adequate nursing staffing patterns to manage the day-to-day operation of the unit
• Monitor both open and closed charts for correct and complete documentation
• Assists in the development and monitoring of programming schedules
• Attend monthly Nurse Managers meeting to maintain consistency in nursing practice
• Attend mandatory training to update knowledge base and enhance both professional and personal growth
• Other duties as assigned by the Director of Nursing, Site Director, or COO to ensure safe and appropriate operation of the program

Nurse Manager Qualifications

• Five to eight years of direct care experience within a behavioral health and/or substance use disorder treatment setting
• Two years supervisory experience preferred
• Current and unrestricted license in Massachusetts as a Registered Nurse

Benefits

• Medical, dental, and vision insurance
• Flexible spending accounts and dependent care accounts
• Long-term and short-term disability
• Life insurance
• 403(b) retirement plan
• Paid vacation and time off
• PFM
• Employee Assistance Program
• Bonuses and referral incentives
• Discounted auto, home, and renters’ insurance
• Free courses to become a Licensed Counselor or Recovery Coach
• Company-paid CEU training with education days
• Free meals at select programs, based on availability