Nurse Manager/Assistant Nurse Manager, Radiology - Allegheny General Hospital

Location: Allegheny General Hospital, Department of Radiology. Full-time, 80 hours every two weeks, non-union.

About the Role

This position manages, supervises, and coordinates the daily operations of a specific patient care department under the direction of the Nurse Manager. The role provides clinical and administrative leadership, contributing to the strategic planning and goal attainment of the department, organization, and network.

The unit offers the opportunity to contribute to one of the best interventional stroke and trauma programs in Western Pennsylvania. Our state-of-the-art facility includes a $100 million investment in four interventional labs, five CTs, four MRIs, fluoroscopy, general x-ray, ultrasound, and nuclear medicine.

Responsibilities

Leadership

• Role model mission, vision, and values within defined areas of responsibility.
• Demonstrate and role model professional behavior in all staff interactions.
• Serve as a change agent to assist staff in accepting and embracing change.
• Conduct monthly unit conferences with minutes, including discussions of unit and organizational activities and goals.
• Complete annual performance appraisals, including peer feedback, professional development plans, and employee self-appraisals.
• Attend meetings as directed by the nurse manager.
• Promote unit-based shared governance, providing ongoing support and consultation to eliminate barriers.
• Promote professional development plans and conduct quarterly check-ins with staff.
• Encourage nursing specialty certification in partnership with the nurse manager.
• Promote employee engagement through leadership rounding.

Quality and Patient Safety

• Identify, plan, and implement activities to ensure patient care aligns with professional nursing standards, evidence-based practices, patient safety goals, and regulatory guidelines.
• Monitor departmental performance in evidence-based practices, quality, and patient safety goals; develop action plans with timelines for unmet goals.
• Participate in regulatory readiness activities.
• Assist the nurse manager in developing a yearly unit-based quality plan with the clinical practice and performance improvement council.
• Participate in operational excellence projects using performance improvement methodologies related to throughput and other quality initiatives.

Customer Satisfaction

• Collaborate with patients, families, peers, and other departments to meet organizational goals for patient experience.
• Investigate and provide feedback for identified patient or departmental concerns.
• Round daily to assess and address patient and family needs.
• Collaborate with the nurse manager to develop departmental plans addressing improvement needs.
• Assist the nurse manager in meeting or showing consistent progress toward patient experience goals and metrics.

Finance

• Ensure effective implementation of the financial plan in partnership with the nurse manager.
• Demonstrate fiscal stewardship through efficient use of staff, facilities, equipment, and resources while maintaining patient care standards.
• Maintain FTE and Goods/Services within the established budget; complete variance reports according to guidelines.
• Utilize established tools to monitor monthly budget performance and explain variances.
• Complete daily productivity trackers.
• Collaborate with the nurse manager to address overtime use with individuals, documenting discussions as needed.

Professional Growth and Development

• Foster staff development through coaching, mentoring, and creating an environment that encourages learning and research.
• Ensure appropriate orientation, onboarding, education, credentialing, and professional development for personnel in collaboration with education development specialists.
• Encourage and facilitate staff membership on councils and committees.
• Encourage attendance at nursing grand rounds and other educational programs based on unit/department or network needs assessments.
• Foster peer review participation among staff and participate in peer review with other assistant nurse managers.
• Conduct quarterly check-ins with assigned staff to review developmental goals.
• Identify one area for self-improvement annually and develop a plan to address it.

Requirements

• Bachelor’s Degree in Nursing required within 3 years of hire or transfer.
• 1 year of demonstrated clinical leadership experience.
• Current State of PA RN licensure or current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).

Preferred Qualifications

• Master’s Degree in Nursing.
• National Certification.
• 3 years of demonstrated clinical leadership experience.

Additional Employment Requirements

• CPR certification.
• Act 34 Criminal Background Clearance Certificate.
• Act 33 Child Abuse Clearance Certificate.
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.