Nurse Manager, Ambulatory Surgery Center

About the role

The Nurse Manager oversees daily operations, patient flow, and clinical care in the unit, ensuring a safe, efficient, and high-quality patient care environment aligned with organizational goals and values. They manage staffing based on case volume, support clinical decision-making, and serve as a resource for staff. In addition to assisting with direct patient care when needed, they also assist with administrative functions, staff recruitment, evaluations, training, and competency development.

Responsibilities

• Evaluates and directs patient flow activities on the unit.
• Collaborates with other hospital managers to expedite patient flow through the department and/or facility.
• Problem solves, removes barriers and collaborates with the nurse director/ supervisor concerning patient care needs, timely admission and discharge from the nursing unit.
• Oversees the delivery of care on the shift: directing and delegating patient care assignment to nursing staff based on clinical needs of the patient and matching appropriate budgeted staffing patterns to volume and acuity.
• Evaluates individual nursing performance relating to clinical competencies and the overall quality of care on his or her shift.
• Aids the nurse director concerning staff performance for the preparation of individual staff performance appraisals.
• Participates in hiring and related staffing decisions.
• Has the authority to discipline where appropriate.
• Investigates and assesses all customer complaints, problems and incidents, that occur. Takes appropriate corrective action to resolve complaint. Reports all incidents and actions taken to the nurse director.
• Helps the nurse director identify staff educational needs and works with MD, vendors and educators to ensure those needs are met promptly.
• Serves as a clinical resource and role model for staff.
• Informs the nurse director of any patient issues, unusual activities, staff concerns or unit problems.
• Assures all required reports are prepared and submitted to the appropriate administration.
• Responds to cases of cardiopulmonary arrest, fire, disaster or other emergencies in a professional and timely manner.
• Evaluates and reports any problems with response to emergencies from professional staff and ancillary services.
• Works with the administration on duty during a community disaster to ensure that the hospital can respond appropriately.
• Makes recommendations to the nurse director concerning capital request items needed for the unit.
• Supports the goals of the unit and patient care services through active daily role modeling.
• Makes recommendations to the nurse director of any process changes that need to occur to ensure that goals are met.
• Participates in Hospital and professional meetings, committees and conferences as needed.
• Administers direct patient care when necessary and maintains clinical skills for patient population.
• Performs all other related duties as assigned.

Requirements

• Bachelor's Degree Required; Field of study: Nursing.
• Minimum 3 to 5 Years of job-related experience is required.
• Rhode Island Registered Nurse licensure required.
• Basic Life Support (BLS) certification required.
• Certification in administration or related specialty is preferred and required within two years of hire.
• Advanced knowledge of patient population needs, nursing practices, and unit-specific clinical information.
• Strong understanding of regulatory and compliance standards, including Department of Health policies, accreditation requirements, and the Nurse Practice Act.
• Expertise in quality improvement, risk management, patient safety practices, and just-culture principles.
• Working knowledge of infection control, documentation standards, and clinical competencies relevant to area of responsibility.
• Knowledge of disaster preparedness and emergency response planning.
• Effective customer service skills with a focus on patient experience and satisfaction.
• Ability to assess staff competency, identify educational needs, and support ongoing clinical development.