Nurse Lead - Outpatient Psychiatry Clinic

Description

Affirms compliance with relevant regulations including MDPH, ADA, The Joint Commission, CLIA, and OSHA. Collects and processes key data according to clinical protocols, answers patient inquiries, and triages calls based on clinical guidelines. Consults with RNs or providers for clarification on unclear areas. Identifies emergent medical situations and provides appropriate levels of care, ensuring patient safety. Coordinates with external payors and case managers. Performs patient flow tasks and assists with specified procedures. Conducts daily quality control checks. Facilitates office quality improvement initiatives. Serves as a medical information resource for patients. Collaborates with physicians and team members to ensure high-quality patient care. Documents patient interactions, data, and services accurately. Performs nursing protocols (First OB, Medication Refill) and supports clinical office staff.

Responsibilities

• Ensures compliance with information management, HIPAA, HITECH, confidentiality, and patient rights standards
• Enters appointments with physicians, verifying patient identification with two identifiers
• Documents physician-provided information only, refraining from direct patient interaction without physician supervision
• Complies with Record of Care and Provision of Care Standards
• Provides statements identifying the scribe and ensures physician signature on all entries
• Ensures authentication by the physician before acting on orders in the medical record

Qualifications

Minimum education: Associate's Degree in Nursing Preferred: Bachelor’s Degree in Nursing Credentials / Licensure Required: Unencumbered RN license Experience Minimum: Two (2) years of experience in a medical office setting Demonstrated leadership experience required

Skills

Effective communication, assessment, discretion, sound judgment, leadership, patient-centered care, excellent customer service, organizational skills, regulatory compliance, documentation accuracy, and ability to perform clinical functions as a Medical Assistant.

Benefits

Details not specified

Pay

Details not specified

Schedule

Day shift

Lead RN Position Summary

The Lead RN oversees day-to-day clinic operations under the guidance of the Practice Leader or Manager. They organize and direct work unit activities, assign tasks, and monitor staff performance. The Lead RN serves as a clinical and operational resource, promoting patient-centered care and excellent customer service. They must adhere to established policies, procedures, and regulatory requirements. Minimum qualifications include an Associate's Degree in Nursing, two years of experience in a medical office setting, and demonstrated leadership experience. Credentials required include an unencumbered RN license.