Nurse House Supervisor

About the Role

The RN Supervisor directly supervises one or more colleagues and assists the manager with responsibilities including scheduling, interviewing, hiring, coaching, counseling, and evaluations. This role has multiple shift responsibilities and may also function as a Registered Nurse providing and directing safe, effective, and culturally competent care for high-risk, critically acute patients with actual or potential life-threatening conditions. The RN Supervisor utilizes critical thinking to assess, plan, implement, and evaluate outcome-based care through evidence-based practice.

Supervises and coordinates care provided by LPNs, Patient Care Assistants, and other nursing team members. Facilitates communication with physicians, patients, families, and other departments or team members. Adheres to MercyOne's performance expectations and performs all defined services in accordance with the Mission, Vision, and Values of MercyOne.

Responsibilities

• Develops and maintains a departmental staffing plan, detailing appropriate employee classifications and qualifications consistent with operational plans, projected volumes, patient acuity, and other relevant indicators.
• Participates in human resource planning, providing recommendations for staffing, proactive recruitment, and long-term needs. Ensures compliance with the staffing plan.
• Manages daily unit/department operations, personnel, and interdepartmental activities.
• Provides orientation and education for staff and students to ensure a positive care experience for assigned patients.
• Monitors and reviews staff performance, completes annual performance appraisals, and handles disciplinary action when warranted.
• Directs staff in the delivery of safe and effective patient care.
• Administers nursing care to patients, including assessment, planning, implementing, and evaluating the patient's care plan in coordination with the physician.
• Provides input on interviewing and hiring personnel for the department.
• Completes requisitions for staff replacements and other Workday maintenance tasks.
• Maintains knowledge of documentation requirements for employees' files and patients' records.
• Administers all policies and procedures guiding and supporting assigned services, including JC requirements, safety, federal and state regulations, and regulatory standards.
• Serves as a resource, mentor, and role model in delivering patient care using a team approach.
• Facilitates communication between patient/family, physicians, and other caregivers to achieve consensus for the plan of care. Consults with the Ethics Committee as appropriate.
• Understands employee competency documentation requirements.
• Leads and promotes evidence-based practice and research among unit leaders and staff. Ensures evidence-based practices are in place.
• Leads quality improvement activities, including performance improvement processes to facilitate clinical practice changes. Promotes best practice implementation on the unit.
• Plans unit and nursing resource utilization based on established admission, discharge, and transfer criteria, initiating appropriate intervention and collaboration to optimize patient care and unit/department operations.
• Identifies and communicates staff needs for continuing education to the Manager.
• Serves as a resource or "Super User" for documentation in the electronic medical record.
• Leads or participates in interdisciplinary patient rounds and care conferences, management rounding to patients and staff, and Rounding to Influence (Safety First).
• Reviews timecards and leads or delegates daily huddles while maintaining huddle boards.
• Assists the nursing and interdisciplinary team in patient/family education and discharge planning.
• Assumes 24-hour accountability during periods when the manager is on vacation or leave of absence.
• Adheres to all safety, infection control, and colleague health policies and procedures. Maintains a safe working environment and practices safe working habits.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, ensuring adherence in a manner that reflects honest, ethical, and professional behavior.

Requirements

• Associate degree required; BSN preferred.
• Minimum 3 years of nursing experience; 1 year of experience in critical care required.
• Prior supervisory experience preferred.
• Current Iowa RN license (current IL license if working in IL).
• BLS (Basic Life Support) certification.
• ACLS (Advanced Cardiovascular Life Support) certification.
• Mandatory Reporter certification.
• Non-Violent Crisis Intervention Training (NVCI) within 6 months of hire.
• High language, intermediate to high math, and high critical thinking ability.
• Basic computer skills required.
• Ability to work with diverse groups of people.
• Ability to work under pressure and with a large degree of independence and accountability.
• Ability to lead/direct others in high-stress situations/environments.

Leadership Competencies

As a MercyOne Trinity Health Leader, the incumbent is expected to demonstrate leadership traits supporting the Mission Statement and Core Values:

• Mission Statement: We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• Core Values:
  • Reverence: We honor the sacredness and dignity of every person.
  • Commitment to Those who are Poor: We stand with and serve those who are poor, especially those most vulnerable.
  • Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
  • Justice: We foster right relationships to promote the common good, including sustainability of Earth.
  • Stewardship: We honor our heritage and hold ourselves accountable for the human, financial, and natural resources entrusted to our care.
  • Integrity: We are faithful to those we say we are.