Nurse Director, Procedural IR/Cath/EP
Boston Medical Center (BMC) · Boston, MA · 2 wk ago
On-siteHealthcare$153k–$222k/yrFull-time
About the role
The Nurse Director contributes to and implements the vision for nursing practice through the delivery of safe, timely, efficient, equitable and patient-centered care. Working within a collaborative and interprofessional environment, the Nurse Director develops and implements strategies to improve the nurse practice environment and the patient experience of care (including quality and satisfaction outcomes), improves the health of populations and strives to reduce the cost of health care.
Responsibilities
- Knowledge of the Healthcare Environment: Directs, coordinates, supervises, and provides clinical care to patients. Develops and sustains a practice environment that supports evidence based clinical practice through planning and implementing programs that contribute to positive patient outcomes. Promotes integration of evidence-based research into practice at the unit level. Maintains knowledge of regulatory and accreditation standards and ensures compliance. Implements the hospital’s Quality and Safety Plan through the timely and accurate completion of review of RL incident reports, conducting follow-up investigations and initiating corrective action as needed.
- Communication and Relationship-Building: Utilizes expert communication strategies that facilitate productive relationships with others within the organization and influences employee behavior. Interviews, hires, trains, supervises, evaluates performance and implements corrective actions as necessary and seeks feedback and guidance as appropriate and according to established personnel policies and procedures. Ensures that hiring and supervising practices and promotion recommendation actively support the organization’s affirmative action and equal opportunity policy. Engages in diversity, equity, and inclusion activities. Acquires, maintains, and utilizes knowledge of current labor contracts and personnel polices and procedures for all clinical staff. Works collaboratively with Human Resource/Labor Management staff as needed. Initiates timely and appropriate management interventions inclusive of coaching, counseling, and progressive discipline for the clinical staff. Conducts independent investigation of employee incidents involving clinical practice issues, including review of employee personnel file, discipline record, and evaluations. Imposes appropriate disciplinary action as needed. Utilizes data from staff engagement surveys to develop action plans and improve outcomes. Employs and encourages interprofessional communication and collaboration to positively impact patient safety, teamwork and achievement of strategic goals. Is accessible and visible using a variety of communication strategies; regular staff meetings, daily huddles and leader rounding.
- Leadership: Participates in strategic planning to establish departmental goals and metrics, cascade goals to the unit, and work to achieve organizational goals. Communicates departmental goals to the staff and fosters a work environment that motivates employees to achieve these goals. Fosters a culture of shared governance, inspiring others to be involved in unit-based councils, departmental councils, implementation of evidence-based practices, innovation, and quality improvement activities. Establishes unit-based goals for quality and satisfaction metrics, educational progression and specialty certification, and encourages staff participation in professional organizations. Utilizes the performance appraisal process as a tool to seek feedback, encourage growth, inspire others, and establish and achieve individual goals. Embraces the Magnet culture, enculturating the tenets of a Magnet organization at the unit level and contributes to the development of the Magnet document and preparation for site visit. Participates as a committee member and/or chairperson when requested.
- Professionalism: Consistently demonstrates the BMC core values to achieve optimal outcomes in patients, workforce, and communities by wisely applying principles of altruism, excellence, caring, ethics, respect, communication, and accountability. Empowers others to demonstrate accountability, values and ethical concepts in decision making and patient care. Analyzes systems, trends, and variances, and implements strategies to improve outcomes. Serves as a resource/mentor to staff regarding professional development encouraging continuing education, formal study, and individual learning opportunities as appropriate. Provides the tools and feedback to staff to grow and develop as professionals. Identifies opportunities for quality improvement by evaluating the efficiency and cost-effectiveness interprofessional and interdepartmental efforts, collaboratively identifying, implementing, and evaluating strategies to improve systems and monitoring the outcomes of interventions, quality and patient and staff satisfaction outcomes. Identifies own learning needs and assumes responsibility for maintaining current knowledge, competency, and expertise in area of specialty. Assures completion of annual mandatory educational requirements, e.g., safety review, infection control standards, departmental/specialty competencies, and maintains appropriate credential status for self and direct reports.
- Business Skills: Understands the business aspects of healthcare and is intimately involved in the financial and administrative aspects of the facility. Assists in the development and monitoring of annual financial goals for area of responsibility. Assists in the evaluation of results relating to resource utilization before and after planned changes occur. Assists in the planning and implementation of strategies to improve cost-benefit for patient care and workflow. Collaborates with appropriate departments to assure that clinical documentation is complete, accurate, and maximizes reimbursement and external reporting requirements.
Requirements
- Education: A master’s degree in nursing or will receive one within 6 months of hire. A baccalaureate degree in nursing is also acceptable. Professional certification preferred, required within 2 years of hire.
- Experience: Minimum 5 years nursing experience preferred. One plus year recent clinical experience in the assigned specialty is preferred.
Qualifications
- Knowledge and Skills: Broad-based health care operational experience; Demonstrated knowledge of various health systems and cost reduction strategies. Effective verbal and written communication skills appropriate to the patient populations served. Self-directed, self-starter and able to implement new programs. Demonstrated ability as an effective leader. Demonstrated ability to apply principles of adult learning to provide education to staff, physician, and auxiliary staff. Analytical ability to solve clinical nursing issues and conduct quality improvement and research projects. Organizational skills to set priorities and efficiently to complete assigned workload. Physical ability to meet core job responsibilities in accordance with practice setting demands for the patient populations regularly served. Ability to manage stress due to critical patient care issues, changing organizational climate and personnel issues. Multi-lingual skills (beyond that of English) in languages appropriate to patient populations served by the Medical Center is highly desirable.