Jobs · Healthcare · Massachusetts

✨Nurse Consultant✨

Symbria · Auburn, MA · 1 mo ago
HealthcareFull-time

Responsibilities

  • Travel to partner long-term care facilities on a regular basis to provide on-site support
  • Serve as a problem-solving resource for facility staff by addressing complex, in-person inquiries related to pharmacy and nursing services
  • Deliver outstanding customer service and foster strong relationships with facility leadership and staff
  • Assist facilities in maintaining compliance with state and federal regulatory agencies
  • Collaborate with Symbria internal teams to ensure timely resolution of concerns and seamless service delivery
  • Identify opportunities for process improvement to enhance client satisfaction and operational efficiency
  • Assist with the transition of new long-term care facilities to Symbria Pharmacy services
  • Act as the primary point of contact for Administrators, Directors of Nursing, management teams, and nursing staff to resolve concerns and answer questions
  • Provide one-on-one education and training to nursing staff as appropriate
  • Train facility staff on Symbria’s online portal
  • Assist with any other duties as assigned

Qualifications

  • Registered Nursing degree (RN) from an accredited college or university
  • Valid state registered nursing license
  • Clinical experience in long-term care, skilled nursing, or a related healthcare setting preferred, minimum two years
  • General computer knowledge including Microsoft Office: Word, Excel and Outlook
  • Exercise professional phone, verbal and written communication skills
  • Strong customer service, communication, and interpersonal skills
  • Knowledge of regulatory and compliance standards within long-term care
  • Strong problem-solving skills and attention to detail
  • Must be able to stand for long periods of time
  • Willing to drive to facilities in an assigned region
  • Must use own vehicle for travel with mileage reimbursed
  • Extensive knowledge in intravenous (IV) therapies preferred
  • Experience as a DON in the long term care setting

Benefits

Competitive pay, aligned with market guidelines
Full Benefits Package, including very generous paid time off plans
Professional liability coverage
100% employer-funded ESOP retirement plan
401(k) and Roth(k) plans
Continuing education
Credit union membership

Pay

To be determined based on experience and qualifications

Schedule

Flexible schedule to accommodate travel and on-site responsibilities

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