✨Nurse Consultant✨
Symbria · Auburn, MA · 1 mo ago
HealthcareFull-time
Responsibilities
- Travel to partner long-term care facilities on a regular basis to provide on-site support
- Serve as a problem-solving resource for facility staff by addressing complex, in-person inquiries related to pharmacy and nursing services
- Deliver outstanding customer service and foster strong relationships with facility leadership and staff
- Assist facilities in maintaining compliance with state and federal regulatory agencies
- Collaborate with Symbria internal teams to ensure timely resolution of concerns and seamless service delivery
- Identify opportunities for process improvement to enhance client satisfaction and operational efficiency
- Assist with the transition of new long-term care facilities to Symbria Pharmacy services
- Act as the primary point of contact for Administrators, Directors of Nursing, management teams, and nursing staff to resolve concerns and answer questions
- Provide one-on-one education and training to nursing staff as appropriate
- Train facility staff on Symbria’s online portal
- Assist with any other duties as assigned
Qualifications
- Registered Nursing degree (RN) from an accredited college or university
- Valid state registered nursing license
- Clinical experience in long-term care, skilled nursing, or a related healthcare setting preferred, minimum two years
- General computer knowledge including Microsoft Office: Word, Excel and Outlook
- Exercise professional phone, verbal and written communication skills
- Strong customer service, communication, and interpersonal skills
- Knowledge of regulatory and compliance standards within long-term care
- Strong problem-solving skills and attention to detail
- Must be able to stand for long periods of time
- Willing to drive to facilities in an assigned region
- Must use own vehicle for travel with mileage reimbursed
- Extensive knowledge in intravenous (IV) therapies preferred
- Experience as a DON in the long term care setting
Benefits
Competitive pay, aligned with market guidelines
Full Benefits Package, including very generous paid time off plans
Professional liability coverage
100% employer-funded ESOP retirement plan
401(k) and Roth(k) plans
Continuing education
Credit union membership
Pay
To be determined based on experience and qualifications
Schedule
Flexible schedule to accommodate travel and on-site responsibilities