(NSA PORTSMOUTH SCOTT CENTER ANNEX) CASHIER
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · Portsmouth, VA · 1 mo ago
Customer ServiceInternship
Duties And Responsibilities
- Proactively engage and make a connection with customers.
- Asking questions and listening to customer's needs.
- Directing customers to merchandise; informing them about upcoming events, promotions, mobile offers, STAR card.
- Provide premier customer service.
- Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes.
- Maintaining check-out area appearance.
- Moving and re-stocking bags, packaging, materials, labels.
- Sales:
- Interact with customer to ensure they found everything they needed.
- Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
- Using a Point-of-Sales system, processing cash, exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
- Maintaining change funds and accounts for sales receipts.
- Completing various forms of paperwork, reports, and reconciliation.
- Inventory:
- Be the keeper of merchandise; complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed.
- (May participate in periodic inventories).
- Dependability:
- Adherence to assigned work schedule.
- Accurate and complete follow through on work assignments.
Qualifications
- Product Knowledge.
- Knowledge of Point-of-Sale systems.
- Experience Retail or relevant work experience preferred but not required.
- Communication Skills: Strong interpersonal and communication skills.
- Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units.
- Reasoning Ability: Ability to multi-task while being attentive to customers, and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
PHYSICAL DEMANDS/WORK ENVIRONMENT
- Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
- May occasionally involve stooping, kneeling, crouching, and climbing ladders.
- Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
- Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
- Work typically performed indoors, but may be assigned outdoors depending upon location.
WORK HOURS
- Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.