Now Hiring for Multiple Positions

About the role

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact. Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong.

Responsibilities

• Lead teams, support daily operations, coach team members, and help create an exceptional guest experience across the facility.
• Play a key role in building positive culture, driving operational excellence, ensuring safety standards, and helping teams succeed in a fast-paced entertainment environment.
• Welcome guests, answer questions, assist with admissions, memberships, and attractions, and help families get the most out of their visit.
• Help guests purchase attraction passes, arcade cards, party packages, and other entertainment experiences while delivering exceptional customer service.
• Help guests enjoy rides, attractions, arcade games, laser tag, go-karts, bowling, and more while creating a safe, exciting, and memorable experience.
• Prepare and serve food and drinks while delivering outstanding hospitality to guests in our cafés, bars, restaurants, and event spaces.
• Maintain and repair arcade games, rides, attractions, and go-karts to ensure everything operates safely, efficiently, and at the highest quality standards.
• Bring celebrations to life by hosting birthday parties, group events, and special occasions while making every guest feel celebrated and welcomed.

Requirements

We're hiring people who are:

• Friendly and outgoing.
• Reliable and team-oriented.
• Passionate about guest service.
• Motivated and ready to learn.
• Focused on creating great experiences for families, friends, and coworkers.
• Comfortable working in a fast-paced environment.
• Committed to safety, cleanliness, and teamwork.

Qualifications

Essential qualifications may vary based on the specific position but generally include:

• High school diploma or equivalent.
• Experience in customer service or related field preferred.
• Ability to work flexible hours and occasional weekends.
• Strong communication and interpersonal skills.
• Physical ability to perform job duties, including standing, walking, lifting, and bending.

Skills

Skills that would be beneficial include:

• Customer service training.
• Event planning and coordination.
• Basic computer skills.
• First aid and CPR certification.

Benefits

At Five Star Parks & Attractions, you’ll enjoy:

• Fun and energetic work environment.
• Flexible scheduling.
• Opportunities for growth and advancement.
• A team-focused culture.
• Employee perks and discounts including free rides!

Pay

Compensation varies based on experience and position.

Schedule

Shifts vary based on the needs of the facility, but typically include early mornings, late evenings, weekends, and holidays.