Now Hiring for Multiple Positions

About the role

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact. Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments.

Responsibilities

• Lead teams, support daily operations, coach team members, and help create an exceptional guest experience across the facility.
• Play a key role in building positive culture, driving operational excellence, ensuring safety standards, and helping teams succeed in a fast-paced entertainment environment.
• Welcome guests, answer questions, assist with admissions, memberships, and attractions, and help families get the most out of their visit.
• Help guests purchase attraction passes, arcade cards, party packages, and other entertainment experiences while delivering exceptional customer service.
• Help guests enjoy rides, attractions, arcade games, laser tag, go-karts, bowling, and more while creating a safe, exciting, and memorable experience.
• Prepare and serve food and drinks while delivering outstanding hospitality to guests in our cafés, bars, restaurants, and event spaces.
• Maintain and repair arcade games, rides, attractions, and go-karts to ensure everything operates safely, efficiently, and at the highest quality standards.
• Bring celebrations to life by hosting birthday parties, group events, and special occasions while making every guest feel celebrated and welcomed.

Requirements

• Friendly and outgoing
• Reliable and team-oriented
• Passionate about guest service
• Motivated and ready to learn
• Focused on creating great experiences for families, friends, and coworkers
• Comfortable working in a fast-paced environment
• Committed to safety, cleanliness, and teamwork

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred
• Strong communication and interpersonal skills
• Ability to work flexible hours
• Passion for creating memorable experiences

Skills

• Customer service skills
• Teamwork and leadership abilities
• Attention to detail
• Problem-solving skills
• Physical stamina and ability to lift up to 50 lbs

Benefits

• Flexible scheduling
• Opportunities for growth and advancement
• Team-focused culture
• Employee perks and discounts including free rides!
• A chance to create lasting memories for guests every day

Pay

Compensation is commensurate with experience.

Schedule

Hours vary based on position and location.