Nottoli Place (SSH2) - Day & Swing Support Staff - Variable Hour

About the role

VOA, a Certified Great Place to Work, is recruiting to fill variable hour, day and swing Support Staff positions for the Nottoli Place team in Sacramento, CA. This 15-bed shelter provides a safe place for seniors struggling with homelessness, offering case management and housing assistance.

Responsibilities

• Ongoing source of engagement, information sharing, and problem-solving for clients using trauma-informed, strength-based, compassionate, and professional approaches.
• Explain program requirements and regulations to new clients and assure compliance.
• Continually reorients clients to rules, rights, and responsibilities.
• Cook and serve meals, assign rooms, and manage daily routines.
• Maintain campus security and safety, including responding to emergencies.
• Clean and sanitize common areas and staff areas, including restrooms and laundry.
• Assure toiletry and cleaning supplies are stocked and secure.
• Address behavior issues and de-escalate crises.
• Take client issues to the Program Director and document concerns.
• Model positive and professional behavior.
• Perform other reasonably related duties as assigned.
• Maintain daily reports and logs.
• Attend staff meetings and training, complete certifications, and identify training needs.
• Participate in program development and assist in training new staff.
• Maintain a safe work environment.

Requirements

• A High School diploma or equivalent is required.
• Demonstrated ability to communicate and comprehend oral and written instructions.
• Knowledge of issues and challenges unique to homelessness, substance abuse, young adults, minorities, and persons with disabilities.
• Specific knowledge and experience with the housing first approach, addiction and recovery, and dysfunctional family dynamics are preferred.
• Ability to work irregular hours and function independently and in a team environment.
• Tact, discretion, and resourcefulness are required at all times.
• Computer skills required.
• CPR and First Aid training within ninety (90) days of employment, re-certification as necessary, and T.B. testing annually.
• A valid California driver’s license and ability to meet the organization's insurance carrier guidelines are preferred.
• Criminal background check required.

Qualifications

• Physical abilities to lift and move up to 50 pounds, perform repetitive movements, stand, walk, bend, stoop, sit, kneel, and climb stairs.

Skills

• Teamwork skills
• De-escalation and emergency response skills
• Oral and written communication skills
• Computer skills
• Compassion and professionalism
• Organizational skills

Benefits

Not specified.

Pay

USD $19.47 - USD $19.47 /Hr.

Schedule

Variable hours, day, and swing shifts.