Northeast Animal Shelter - Animal Welfare Specialist (Salem, MA)

About the role

We have an exciting opportunity at our Northeast Animal Shelter in Salem, MA for an Animal Welfare Specialist. Animal Welfare Specialists (AWS) are at the forefront of the MSPCA's mission, working directly with people and their pets to effect positive change in our community.

Responsibilities

• Working hands-on with several species of animals, feeding, cleaning and disinfecting animal living spaces, providing enrichment activities, exercising, medication administration, etc.
• Facilitating adoptions by matchmaking animals with prospective adopters using a conversation-based approach with a goal of identifying the best possible outcome for the person and the animal.
• Assisting in the surrender of an animal in an empathetic and compassionate manner that is free from judgment.

Requirements

• At least one year of experience in a customer service/client care position.
• Excellent judgment and interpersonal skills.
• Eager to work to support the human-animal bond.

Qualifications

• Previous work or volunteer experience with animals is a plus.
• Proficiency in Spanish is strongly encouraged.

Skills

• Previous animal handling experience (preferred).

Benefits

• Health, dental and life insurance
• 403(b) retirement plan
• Tuition reimbursement
• Paid holidays, sick, and vacation time
• Employee discounts for pet health care
• Free on-site parking

This is a full time 40 hour a week position, with required weekend days. Applicants proficient in Spanish are encouraged to apply.