Northam Enterprise & Ops Risk Senior Manager

About the role

Wise is looking for a Senior Risk Manager to drive the implementation and day-to-day management of our risk management framework for the Wise US Broker Dealer franchise, with a particular focus on Operational risk management.

Responsibilities

• Support the implementation and operation of our enterprise risk framework, with a particular focus on Operational risks
• Define the key risks inherent in end to end business processes, and coordinate the mapping and documentation of controls
• Help design a scalable control monitoring program
• Support first line teams in documenting, solutioning, and prioritising control gaps and drive a culture of proactive issue identification and remediation
• Ongoing oversight of issue remediation activities using our risk management tool (Optro) to ensure appropriate risk focused prioritisation, and help validate closure of remediated issues
• Support the development and implementation of key risk indicators, and risk appetite statements
• Support and drive the creation of dashboards using data analytics tools to report on key risk indicators and identify actionable insights
• Coordinate the quarterly residual risk assessment process across the risk taxonomy, including loss and incident reporting
• Partnering with ‘first line’ teams across the business to support the design and launch of new products and features by ensuring that key operational risks are identified and mitigated prior to launch
• Promoting and helping embed a proactive risk culture, making risk meaningful and relevant to everyone at Wise

Qualifications

• Experience in the financial services, ideally a broker dealer or investment management / advisory firm, or in a fintech
• Proven experience in broker‑dealer (FINRA/SEC) end to end investment services and operations is a definite plus
• Payment products, ACH payment rails and payment operations experience is a bonus
• Comfortable with data analysis and data-driven problem solving and solutionising, with experience in SQL, Looker and Superset being a plus
• Experience in enterprise and / or operational risk management, inherent and residual risk assessment, and risk reporting
• Experience in process level risk identification and control mapping
• Experience in supporting risk assessments and/or operational risk event capture and analysis and finding new and innovative ways to do things
• Experience in driving the identification, logging, root-cause analysis, remediation planning, action tracking, validation/closure, and reporting of issues
• Excellent verbal and written communications skills, and proficient at drafting concise executive style narratives for risk committees and board reporting

Skills

• SQL, Looker and Superset experience is a definite plus
• AI, data analysis and data-driven problem solving and solutionising skills
• Lightdash and Superset experience is a plus