North Texas Water Professional Services Leader
HDR · Tyler, TX · 3 wk ago
On-siteConsultingFull-time
About the role
In the role of North Texas Water Business Group Professional Services Leader, we'll count on you to:
- Be responsible to the Business Group Manager to develop, coordinate, monitor and improve technical competencies of Business Group staff to meet client needs and market drivers.
- Assist with daily operations, such as project oversight, management reviews, financials and driving profitability at the project level.
- Supervise the key cross sector leads and ensure groups are providing critical value to the BG in either growing, providing critical delivery or reducing risk by housing in-house specialties.
- Lead and monitor development and training of area staff in technical and business competencies.
- Work with market sector leads on workload projections and coordinating workload sharing with other Business Groups or Areas.
- Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement.
- Monitor project QC Review activities including assignment of experienced and qualified reviewers.
- Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned.
- Lead and participate in project reviews and support project teams with management of claims and losses.
- Participate in 0% reviews and project reviews, participate in RevRec meetings.
- Review hiring needs, requisitions and offers as delegated by Business Group Manager.
- Participate in key pursuit teaming, staffing discussion and fee development.
- Partner with Market Sector Leaders and Project Delivery Leader.
- Oversee technical and digital delivery evolution, in collaboration with subject matter experts.
- Work with Business Group Manager to streamline and coordinate business processes consistent with Area, corporate policy and MOA.
- Oversee and ensure implementation of quality, standards, and best practices.
- Collaborate with Area operations, market sectors, business classes, and delivery leaders.
- Review and approve fee proposals as delegated by Business Group Manager.
- Serve as a champion for BGX opportunities.
- Support communication and coordination within all business groups.
- Perform other duties as needed.
Responsibilities
Preferred Qualifications:
- A minimum of 15 years' experience.
- Professional Engineer (PE) license.
- Excellent communication, leadership and organizational skills.
- Knowledge of the local market.
Required Qualifications:
- Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
- A minimum of 10 years' experience.
- Maintains a professional or engineering registration and has related technical experience.
- Demonstrated experience with leading diverse teams.
- Committed to quality, improvement and HDR values.
- Actively engaged in professional or industry associations to enhance HDR technical expertise and brand.
- Ability to work cooperatively with regional and local office managers, other area business group directors, technical directors and marketing managers.
- An attitude and commitment to being an active participant of our employee-owned culture is a must.