North Club Server (Part-Time)

Job Summary

Trail Drive Management Corp (TDMC) is seeking a part-time North Club Server at Dickies Arena in Fort Worth, TX. The role involves delivering exceptional hospitality and promoting positive guest interactions while serving guests efficiently.

Essential Job Functions

• Respond to guests' needs and requests
• Have complete knowledge of all menu items, production specs, ingredients, cooking times, and presentation
• Show knowledge of arena FAQs, including event, parking, and ticketing information
• Deliver professional, courteous, and efficient service to guests
• Thoroughly complete all station set-up and breakdown responsibilities
• Present guests with a check and settle payment promptly
• Understand responsible alcohol service, sanitation, and food safety
• Adhere to all cash handling standards
• Perform other duties as assigned

Qualifications

• Must be a minimum of 18 years of age
• 1-2 years’ experience as a server in up-scale restaurant strongly preferred
• Previous arena experience preferred but not required
• Strong attention to detail and proven customer service skills
• Exceptional organization and prioritization
• Possess excellent written and verbal communication skills
• Works well with others; establishes and maintains effective relationships with fellow workers and supervisors
• Able to work a flexible schedule including nights, weekends, and holidays
• Able to communicate effectively with management, guests, and team members
• Able to handle multiple tasks in a fast-paced, high-energy environment

Working Conditions

• Fluctuating temperatures
• Standing/walking
• Traveling stairs
• High noise levels and/or fluctuating lights in event settings
• Exposure to sharp objects, machines with moving parts, heat from ovens, burners, steam, trays, etc.
• Reaching, lifting, and bending to perform job duties throughout the shift