Nonprofit Operations & Community Specialist, UnbridledACTS

Job Description

The Program & Engagement Coordinator exists to support and strengthen Outreach & Connection by ensuring programs are well-executed, highly organized, and deeply engaging.

This role is responsible for coordinating the systems, communication, execution, and follow-through that allow community programs, leadership experiences, hospitality initiatives, and volunteer engagement to function at a high level. The goal is to ensure these experiences are thoughtful, organized, and aligned with the UnbridledACTS culture of care.

Preferred Qualifications

• 4+ years of experience in a professional environment in administrative, executive support, program operations, hospitality operations, or similar coordination roles
• Excellent computer skills (Microsoft Office, Outlook, Excel, Teams, documentation systems)
• Excellent communication and customer service skills with a hospitality mindset
• Exceptional attention to detail, organization, and follow-through across multiple priorities
• Nonprofit experience preferred but not required
• Strong operational mindset with a proactive approach to problem-solving
• Able to assess urgency, prioritize competing priorities, and make sound decisions in dynamic environments
• Strong judgment, discretion, and professionalism when handling confidential information and sensitive organizational matters
• Able to operate independently while staying highly collaborative
• Able to build and maintain systems and processes that improve clarity, consistency, and execution
• Able to anticipate needs and identify potential problems before they arise
• Able to support operational execution from planning through delivery
• Comfortable working within a mission-driven organization rooted in Christian values while collaborating with people from diverse backgrounds and beliefs

What you would be doing at UnbridledACTS

• Manage executive calendar flow, scheduling coordination, and meeting logistics
• Prepare agendas, meeting notes, follow-up actions, and visibility tracking
• Cook up travel logistics and executive preparation
• Support expense management, invoices, reimbursement coordination, and operational finance needs
• Reduce operational friction through clear communication, organization, and follow-through
• Help maintain leadership visibility into priorities, deadlines, and moving pieces
• Maintain operational readiness and hospitality excellence across leadership spaces, guest environments, and experiences
• Cook up with vendors, guests, and internal teams to ensure seamless execution
• Manage inventory, organization, and presentation readiness for assigned spaces
• Anticipate needs and create thoughtful guest and leadership experiences
• Support thoughtful hospitality execution that reflects the UnbridledACTS culture of care
• Build and maintain systems that improve visibility, organization, communication, and follow-through
• Create and maintain clear, organized documentation and program visibility
• Support planning and execution across multiple concurrent priorities
• Anticipate risks and reduce last-minute operational issues through proactive ownership
• Support leadership initiatives by translating operational plans into clear, organized execution
• Coordinate communication, logistics, and operational support for volunteer and engagement initiatives
• Maintain systems that support participation and engagement
• Help create meaningful opportunities for team members to serve and connect
• Embody the Unbridled brand and culture, including character, change, credibility, and community

Comprehensive Benefit Package

• Salary Range: $30-35 per hour
• Estimate hours: full-time at 30+ hours per week
• Health & Dental Insurance
• Vision Insurance, FSA & HSA Plan Options
• Life, Short-Term & Long-Term Disability Insurance
• 401k Plan with Discretionary Company Match
• Employee Loan Program, after 1 year of Employment
• Generous PTO Including: 4 Weeks of PTO/Sick Leave, 7 Holidays, 3 Floating Holidays, Flex Holiday Week, 3 Days Community Service Leave
• PTO Exchange Program
• Monthly Parking Pass
• Professional Therapy Benefits
• Voluntary Pet Insurance
• Cell Phone Allowance