Non-Technical Project/Program Management III (B3)

Job Description

This role focuses on project management of strategic continuous improvement projects within the Reverse Value Chain (RVC) and Applied Global Services (AGS) segment. This person will engage cross-functionally, identify areas of improvement, and develop and execute projects to support improved efficiency within the RVC.

Education Qualifications

• Bachelor’s degree in engineering or technical discipline
• Project Management Professional (PMP) certification
• Preferrably Lean Six Sigma Green Belt (LSSGB) certification

Functional Knowledge

• Very proficient in Microsoft Excel including pivot tables and advanced search functions
• Very proficient in Microsoft Office applications
• Very proficient in Project Management tools
• Proficient in Tableau
• Knowledge of SAP is preferred

Business Expertise

• 7+ years of project management experience, preferably in a process improvement role, with large-scale global projects
• Prior experience working in global logistics or supply chain for a large organization
• Responsible for managing process efficiency improvement projects within the Reverse Value Chain (RVC)

Leadership

• Proven ability to lead without authority, influence outcomes, and drive accountability
• Experience operating within matrix-managed organizations with cross-functional team members
• No direct supervisory responsibilities

Problem Solving

• Very proficient in data analysis using Microsoft Excel and Tableau
• Able to execute data analytics on Cycle Time (CT) performance, process variances, and process efficiency metrics
• Proficient in root cause analysis and techniques
• Able to effectively review, manage, and deliver to multiple Key Performance Indices (KPIs)
• Evaluates issues within the Reverse Value Chain (RVC) process to determine root causes and manage continuous improvement projects to address

Interpersonal Skills

• Excellent communication and presentation skills, especially with senior leadership
• Interaction required with global teams across multiple disciplines within the company
• Confident with public speaking and virtual interactions
• Solution-driven focus

Additional Information

• Time Type: Full time
• Employee Type: Assignee / Regular
• Travel: Yes, 20% of the Time
• Relocation Eligible: Yes