Non-Surgical Clinical Assistant (CMA or AT)

About the role

The Non-Surgical Clinical Assistant supports one of our Physical Medicine & Rehabilitation Physicians and will require travel to our offices in Malvern and Media, PA. The position is full-time and works Monday through Friday from 7:30 AM to 4 PM.

Responsibilities

• Increase patient satisfaction, compliance with schedule prep, voicemail, accurate end of day batching, compliance with time stamping, compliance with clinical policies and procedures, wait times, timeliness and accuracy with pre certs and authorizations
• Greets patients in the waiting room and escorts them to the exam room. Directs patient to surgery scheduling and/or front desk for checkout.
• Maintains order, cleanliness, and inventory in the exam room, and prepares exam room for patients to enter.
• Cleans and autoclaves instruments.
• Provides and scans proper paperwork to the chart for Physician's review.
• Records vitals as per Physician's request.
• Pulls up x-rays, MRI's, CT's, and various studies pertaining to the patient's exam.
• Assists patient with clothing when necessary.
• Disposes of bio hazardous waste and sharps according to OSHA regulation, and replaces sharps containers when existing containers are full.
• Answers telephones in patient areas and provides voicemail coverage for Physician.
• Requests reports for various facilities for Physicians.
• Empties and restocks laundry.
• Schedules patients for appointments and directs Physician in patient appointment order.
• Reviews Physician schedules for chart preparation including ensuring operative reports, dictations, and studies are present in the chart.
• Completes pre-certifications for MRI's and other Physician orders as necessary.
• Sends Visco Injection authorization request to supplement pre-certification representative
• Scans information into patient record (including all Physician orders, prescriptions, etc. on the date of service).
• Covers other areas in the office when not assigned to a Physician.
• Covers Provider jellybeans and voicemail as needed/requested
• Attends required meetings and participates on committees as requested.
• Knowledge of fax logs
• Exemplifies the desired culture and philosophies of the organization.
• Responsible for the development, and quarterly update, of physician protocols for: office hours, medication draws, patient education, voice mail/jelly beans and clinical protocols. This must be housed on the RO Intranet.
• Reads and responds to email communications within appropriate time frame.
• Identifies weekly schedule, including schedule changes, published by manager.
• Handle specimens (including urine, blood and drainage from incisions, aspirated fluids, etc.) and label accordingly. Follow order instructions of provider to ensure specimen is sent to appropriate lab for analysis.

Requirements

• High school diploma or GED minimum education requirement
• Must be a CCMA, CRMA, EMT, or ATC
• Professional license/certification must be active and valid
• Knowledge of medical office procedures and medical terminology
• Computer skills including, but not limited to, MS Office Suite
• Experience with EMR system(s) preferred

Qualifications

• $18.00/hr - $24.00/hr for Medical Assistant (CCMA/CRMA)
• $18.00/hr - $24.00/hr for Emergency Medical Technician (EMT-A/EMT-B)
• $23.00/hr - $30.00/hr for Athletic Trainer (ATC)

Benefits

Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.

COVID-19 Policy

As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination.