Jobs · Management · Massachusetts

Non-Perishable Manager

Stop & Shop · Mashpee, MA · 3 mo ago
Management$65k–$97k/yrFull-time

Department Management

Oversee the daily operations of the Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations

People Development and Diversity

  • Direct, oversee, and evaluate the training of all non-perishable department team members
    Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
    Foster a culture of diversity and inclusion within the team
    Control turnover by fostering a positive work environment

Labor Relations

  • Manage labor relations to ensure compliance with company policies and labor laws
    Address and resolve employee issues and grievances in a timely and effective manner

Customer Service Excellence

  • Cultivate a culture of excellence in customer service, providing best-in-class service
    Ensure customers experience a well-stocked store with the freshest product offerings
    Support team members in their training to consistently deliver exceptional customer service

Operational Efficiency

  • Coach and provide feedback for efficient operations to better reduce and control costs
    Implement and oversee action plans to improve department performance
    Monitor inventory levels and ensure accurate stock management

Compliance and Safety

  • Ensure all departments comply with company policies and regulatory requirements
    Conduct regular safety audits and training sessions
    Maintain a clean and safe working environment for all associates

Qualifications

  • 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy
    Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience

Skills

  • Highly motivated, results-oriented, and a self-starter with a proven track record of success
    Strong ability to influence and communicate effectively across different functions
    Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
    Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
    Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
    High level of customer service skills, with a genuine passion for exceeding customer expectations
    Creative and strategic thinking abilities to drive innovation and continuous improvement
    Effective organizational and time management skills to ensure efficient operations
    Ability to work flexible hours, including weekends and holidays

Benefits

  • Culture committed to celebrating diverse backgrounds and experiences
    Comprehensive benefits
    Opportunities for professional development and career growth
    Associate discounts
    Team of associates dedicated to serving our local customers and supporting our communities

Pay

The salary range for this position is $64,800-$97,200

Schedule

Flexible schedule, including weekends and holidays

About the Role

We are committed to feeding all the important moments in our customers' lives. As a leader in the retail grocery industry, we seek a highly motivated and results-oriented Non-Perishable Manager to oversee the daily operations of Grocery, General Merchandise, Health & Beauty Care, Frozen, and Dairy departments.

Equal Opportunity Employer

Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

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