Non Licensed Customer Service Agent

Ready to put your customer service skills to work with a leading small business insurance provider? We're looking for friendly, motivated professionals who enjoy talking to people, solving problems, and being part of a supportive team. No insurance experience required!

Responsibilities

• Answer inbound calls from prospective customers
• Follow up on quote requests and interested leads
• Connect customers with the right department or sales team
• Provide a great customer experience via phone and email
• Navigate multiple systems while documenting interactions
• Meet performance goals in a fast-paced environment

Requirements

• At least 1 year of customer service, call center, or phone experience
• Strong communication and multitasking skills
• Comfortable with both inbound and outbound calls
• Reliable, positive, and team-oriented attitude

Bilingual candidates encouraged to apply.

Pay

The pay range for this position is $19.00 - $19.00/hr.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

• Monday to Friday

Workplace Type

This is a fully onsite position in Omaha, NE or San Antonio, TX.

This is a Contract-to-Hire position.

About the Company

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.