Non-Clinical - Administrative/Contracts Specialist

About the role

Join our dynamic team in the vibrant city of Sacramento, CA, where you’ll enjoy a collaborative work environment and the opportunity to make a meaningful impact in employee assistance and behavioral health operations.

Responsibilities

• Maintain executed provider and employer contracts
• Respond to provider inquiries and support recruiting plans
• Coordinate credentialing and re-credentialing activities
• Document all activity in internal systems
• Assist with weekly payment extracts and Accounts Payable coordination
• Prepare month-end summaries, distribute invoices, and support Schedule A and Form 5500 reporting
• Prepare proposals, marketing materials, and client-facing reference materials
• Coordinate wellness fairs, employee orientations, and maintain promotional material inventory
• Support marketing and educational materials development
• Participate in continuous improvement initiatives

Requirements

• High school diploma or equivalent
• 1 year of experience in healthcare administration, provider services, contract support, or a related environment
• Experience with provider contracting, credentialing, re-credentialing, or administrative workflow support
• Proficiency in Microsoft Office Suite and data entry
• Experience with CRM, contract management, or internal tracking systems
• Ability to maintain accurate contract, provider, payment, and reporting documentation
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong organizational, communication, and critical thinking skills
• Ability to work fully onsite and collaborate with cross-functional teams

Preferred Requirements

• Experience supporting Employee Assistance Program or Behavioral Health operations
• Experience with provider recruitment and network expansion activities
• Experience processing provider payments, invoices, or month-end finance documentation
• Familiarity with Schedule A and Form 5500 reporting support
• Experience coordinating wellness fairs, employee orientations, or similar onsite events
• Experience preparing proposals, marketing materials, or client-facing reference materials