NOC Engineer

About the role

Our client is seeking a dedicated NOC Engineer to join their team. As a NOC Engineer, you will be part of the Network Operations Center supporting critical network infrastructure and services. The ideal candidate will demonstrate strong technical expertise, excellent problem-solving skills, and a proactive attitude, which will align successfully in the organization.

Responsibilities

• Monitor network, service, application, and infrastructure platforms in real time to ensure optimal performance.
• Detect, acknowledge, correlate, and prioritize alarms, alerts, and service-impacting events.
• Perform initial triage and impact assessment for various network issues including routing, switching, and security.
• Create, update, and manage incident tickets with accurate and detailed documentation.
• Coordinate incident response activities, including escalation, technical updates, and service restoration efforts.

Requirements

• Hands-on experience supporting network environments such as enterprise, ISP, or service provider networks.
• Proficiency with monitoring tools like SolarWinds, Spectrum, Splunk, or similar platforms.
• Knowledge of network technologies including routing, switching, fiber optics, and WAN protocols.
• Experience working in a 24x7 operations environment handling critical incidents and outages.
• Familiarity with OEM/vendor technologies such as Cisco, Juniper, Nokia, or Palo Alto.

Benefits

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay