No Experience Needed – Remote Customer Service Rep

About the role

This Remote Customer Service Rep role helps families and individuals access critical benefit programs through virtual consultations. Employees can make a meaningful impact while working remotely, offering opportunities for professional growth and long-term income development.

Responsibilities

• Conduct scheduled virtual consultations to assess client needs
• Guide clients through benefit options and enrollment processes clearly and professionally
• Maintain accurate client records and manage follow-up communications
• Provide high-quality service to build lasting client relationships
• Participate in ongoing training, development, and team meetings

Requirements

• Authorization to work in the United States
• Windows-based laptop or PC with webcam and reliable internet connection

Pay Range and Compensation Package

The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Benefits & Perks

• 100% remote position allowing work from anywhere in the U.S.
• Flexible scheduling to accommodate personal life
• All leads provided; no cold calling or door-to-door outreach
• Vested renewal commissions offering long-term earning potential
• Full training and ongoing development support
• Supportive and collaborative team environment
• Leadership and advancement opportunities for top performers

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.