No Experience Needed – Remote Customer Service Rep

About Our Client

This organization has provided supplemental benefits to working-class families for over 70 years. It serves union members, veterans, credit unions, and associations across the United States. The company operates a remote-first team model, focusing on delivering stability, purpose, and growth opportunities to its workforce.

About the Opportunity

The Remote Customer Service Rep role is designed to help families and individuals access critical benefit programs through virtual consultations. This position enables employees to make a meaningful impact while working remotely, offering opportunities for professional growth and long-term income development.

Responsibilities

• Conduct scheduled virtual consultations to assess client needs
• Guide clients through benefit options and enrollment processes clearly and professionally
• Maintain accurate client records and manage follow-up communications
• Provide high-quality service to build lasting client relationships
• Participate in ongoing training, development, and team meetings

Requirements

• Authorization to work in the United States
• Windows-based laptop or PC with webcam and reliable internet connection

Benefits & Perks

• 100% remote position allowing work from anywhere in the U.S.
• Flexible scheduling to accommodate personal life
• All leads provided; no cold calling or door-to-door outreach
• Vested renewal commissions offering long-term earning potential
• Full training and ongoing development support
• Supportive and collaborative team environment
• Leadership and advancement opportunities for top performers