NISSC 3 Systems Support Specialist Lead

Responsibilities

• Provide onsite and oncall system administration and operational support for mission systems at Vandenberg SFB.
• Perform troubleshooting of hardware, software, network, and system performance issues and implement corrective actions.
• Conduct preventive/corrective maintenance, including software updates, patches, configuration changes, and performance tuning.
• Provide first-line user support and training for system access, operations, and basic troubleshooting.
• Collect and update operational logs, incident and deficiency reports, and checklists in accordance with program and security requirements.
• Perform incident response and recovery activities, including triage, escalation, resolution, and documentation.
• Execute backup and restore operations to maintain data integrity and availability.
• Support system administration and database support tasks to sustain mission operations.
• Oversee procedural compliance; ensure records and reports meet required operational, security, and audit standards.
• Act as a technical resource for performance optimization, data integrity, role continuity, and support to management status reporting.
• For Lead roles, coordinate work assignment, task tracking, and mentoring of junior staff.

Qualifications

• 11+ years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, mission critical (DoD or similar) environments.
• Strong leadership capabilities in directing project/task execution across domains such as maintenance, integration, and data management.
• Experience allocating resources, monitoring progress, and ensuring quality deliverables.
• Demonstrated ability to resolve operational issues and provide precise, timely status updates to management and stakeholders.
• Experience managing schedules and aligning tasks with program objectives to support integrated operations across functional domains.
• Strong documentation skills for logs, incident reports, and technical records.
• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field, OR Equivalent DoD/Military training in systems administration, network operations, or a related technical discipline.
• Minimum: Active TS/SCI clearance required to start. Holds a DoD 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred: – Cloud+ – GSEC – Security+ – SSCP.